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    Lenovo detailed order status - gone!

    Discussion in 'Lenovo' started by ari_m, Jul 24, 2007.

  1. ari_m

    ari_m Notebook Consultant

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    Sorry if this is a total noob question, but I just checked my order status and for some reason the entire detailed parts manifest is gone! All I can see now is the main CTO number and accessories.

    What does this mean?
    a) The lenovo website is just messed up
    b) My order is messed up
    c) Everything is ok and my order is actually getting closer to the production line
    d) None of the above.

    Since last week I've always been able to see every component listed, but not today.

    Small screen shot below:
     

    Attached Files:

  2. acaurora

    acaurora Notebook Deity NBR Reviewer

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    It would appear so. Mine is gone as well - although my system has already been delivered and I've had my laptop for a good 6 months - just shows a blank page with "dfdf".
     
  3. t1mmer

    t1mmer Notebook Evangelist

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    Hmm, same thing for me. I'm really hoping its C :)
     
  4. espo412

    espo412 Notebook Enthusiast

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    I can't see the parts list either.
     
  5. ari_m

    ari_m Notebook Consultant

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    Ok, it's starting to sound like option a). Hopefully they clear this up.
     
  6. t1mmer

    t1mmer Notebook Evangelist

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    Let's not lose hope and wish its option C though.
     
  7. chrisr2750

    chrisr2750 Notebook Geek

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    Same for me.

    Also, on Sunday I received an email saying my order shipped and I'd get a tracking number within 24 hours. When I never got one, I called, I learned my order was not actually shipped, and they had no idea why I got such an email, and they had no record of such a notification being sent.
     
  8. Vampgrrl

    Vampgrrl Notebook Enthusiast

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    Mine has done the same thing today.

    I'm hoping that means they did a bulk build or something today.

    Configured System sounds like it's built...I could be wrong.
     
  9. dul3728

    dul3728 Notebook Enthusiast

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    I have the same issue... does anyone know exactly wats happening?
     
  10. ari_m

    ari_m Notebook Consultant

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    I cancelled a previous order and it never seemed to progress beyond the "in process" state (placed 7/11, ESD 8/13, cancelled 7/20 because of the recent fire sale.)

    My most recent order (placed 7/20, ESD 9/5) is really only a few days old so I would be shocked if they had actually built it and are ready to ship.

    If anyone can still see their order details, can you please post your order date and ESD? Thanks.
     
  11. Vampgrrl

    Vampgrrl Notebook Enthusiast

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    I ordered 7/20 with ESD of 8/8 but I configured a very basic system
     
  12. chrisr2750

    chrisr2750 Notebook Geek

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    I'm pretty sure configured system just means its a system you configured lol, not anything about if its built.
     
  13. zpzgclan

    zpzgclan Notebook Consultant

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    mine is gone also
     
  14. dferrey

    dferrey Notebook Geek

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    Good information, now please, nobody call Lenovo. :rolleyes:
     
  15. Jeremy092288

    Jeremy092288 Notebook Consultant

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    Is this something that everyone is experiencing or only people who are buying T61(p)s?
     
  16. sp00n

    sp00n Notebook Deity

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    I bought a X61s and also have this problem.
     
  17. am6eric9a

    am6eric9a Notebook Geek

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    doesnt seem like such a big of a deal to me since. dont know why people are tripping all over the place about not seeing their configuration when they have it on their email confirmation
     
  18. pipspeak

    pipspeak Notebook Deity

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    ordered an 8889CTO on 7/21 with an estimated ship date of 8/9 and my order build details have also disappeared.

    I forgot to print them out, which is a little worrying because on the final order confirmation page I did print there is no mention of a few components like bluetooth that were part of the configuration. There's also no mention of configured components in my confirmation email. I just hope they all end up in the final build.
     
  19. pacmandelight

    pacmandelight Notebook Deity

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    Same thing happened to my T61 15.4" Nvidia order. Their website changed.
     
  20. lskeys

    lskeys Notebook Consultant

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    I printed out just about every stage of the order process when I got ready to "PULL THE TRIGGER" on the T61. I wanted to make sure that I did not miss anything when I ordered. So, when I do finally receive the T61, I will have the parts I purchased. :wink:
     
  21. egriffine

    egriffine Notebook Enthusiast

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    They redesign the web page so it is more readable for the average person (but less detailed for the enthusiast). That is my guess and probably a good thing as most people (probably ones not registered here) aren't that excited about a part list. Nothing to get your panties in a bunch over :)

    FYI mine order page has changed this way also.

    Ordered 7/18
    ESD 8/20 - unchanged.
     
  22. MonsterMaxx

    MonsterMaxx Notebook Evangelist

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    Mine is the same way, NBD. Ordered 7/17. ESD 8/17
     
  23. CheeToS

    CheeToS Notebook Enthusiast

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    This post has me a bit concerned. Has anyone who's order status only says "configured system" had their order shipped (not counting those who had it shipped before the problem began occuring)?
     
  24. chrisr2750

    chrisr2750 Notebook Geek

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    shipped last week, waiting for customs in kentuky now
     
  25. CheeToS

    CheeToS Notebook Enthusiast

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    It shipped after July 24th and your order status only said "configured system," no parts list?
     
  26. hunts4--bargin

    hunts4--bargin Notebook Consultant

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    I can see detailed parts list on my R61 t-5470
     
  27. ari_m

    ari_m Notebook Consultant

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    How did you see it? Just by following the usual order status link? This one:

    https://www.directlenovo.com/orderstatus/

    Or did you do something else?
     
  28. firestarter

    firestarter Notebook Evangelist

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    I just click the link in my confirmation email that Lenovo sent me and can still see detailed parts list as well.
     
  29. pipspeak

    pipspeak Notebook Deity

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    Weird. Seems it affects some people and not others.

    I called Lenovo the other day to confirm that my configuration included Bluetooth (it was the one addition not listed on my order confirmation) and everythng seemed to be fine with the order despite my build details disappearing from the order status the day after ordering.
     
  30. hunts4--bargin

    hunts4--bargin Notebook Consultant

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    Yes, same link. I would post it (t-5470) but I dont want to tempt fate!
     
  31. neptuneking2003

    neptuneking2003 Notebook Enthusiast

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    i have the same situation (t61), though the laptop is at KY, US for customer clearance. called UPS, they told me it is guaranteed to deliver by 10:30 am tomorrow. I don't know how they can do this without even customer clearence.

    waiting...
     
  32. CheeToS

    CheeToS Notebook Enthusiast

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    Did it ship before or after July 24th?
     
  33. chrisr2750

    chrisr2750 Notebook Geek

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    No, I'm making things up just to mess with you....

    My ESD for an x61s was 7/31, the parts list dissappeared a little over a week ago, it shipped on 7/27.

    Just chill out, your will come eventually
     
  34. CheeToS

    CheeToS Notebook Enthusiast

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    I wasn't under the assumption that you were trying to mess with me; I was only trying to get clarification. Sorry if it seemed that way, and thanks for the answer :).
     
  35. neptuneking2003

    neptuneking2003 Notebook Enthusiast

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    shipped on 07/28