Lenovo is going to CANCEL the weekend orders!

That story was a hoax.

http://query.nytimes.com/gst/fullpage.html?res=9C02E0D81431F933A15754C0A9619C8B63

Do you really believe human teeth can't distinguish cardboard texture from meat?

 

Can you say xenophobia? Come on, man...you never heard of snake oil - it's not just a Chinese invention.

 

Well, they did mix it with fatty meat supposedly.

Honestly, how many cents would you save by doing that anyway?

 

I guess some of the members wont believe me if I told them that in some countries, there is no concept of a 30 day return or pricematch or honoring what was the company's fault. Of course that makes me a racist, oh my God how dare I say that every nation on earth doesnt believe in the same business practises.

 

You're right.

So what? How is Lenovo making a pricing error and cancelling orders remniscent of a foreign business practice or mindset? Do American companies not do that too?

If you answer "no" to the second question, then you are horribly naive.

 

Mixing fatty pork is quite normal for buns and dumplings.

I think the fabricated story went that the restaurant owner said it saved him 1000 yuan per day, about $132. Beats the savings at Fat Wallet.

 

There is that concept – but you're not shopping at Office Depot trying to get a slick deal. Lenovo has a return policy and they offered a 10% discount as a consolation, didn't they?

Do you have any experience in another country except spring break in Cabo?

 

Oh im sure they're offering out of love not because there are laws here. Go back into the hole you just crawled out of.

 

Of course they're not offering out of love, and they're not offering because of laws, obligation, or any sense of responsibility – they're offering 10% as a goodwill gesture and they don't want to lose a potential customer. They don't have to give you anything. Did you read the part that said they aren't responsible if they just can't fill the order?

 

No answer to this, firestarter? Is it because you look ignorant now?

Not only is he ignorant of the fact that American businesses also make pricing errors and cancel orders made off of those errors, he also doesn't know that contracts are legally binding. Lenovo's contract states that pricing errors are not their responsibility to fulfill orders from. Yup- fine print: that's a fantastic American business practice.

Lol do you think there's actually a law that requires companies to offer 10% in the instance of pricing errors?

 

The ****ers canceled my order today.

I agree with Hyper... 5 days to cancel an order ? not send any email or apology. And it was not a price mistake. I can configure the same **** again through Academic program (30 bucks higher)


That's just bad business practice.

Like i said in another thread, file a complaint with the FTC (FTC.GOV)

 

Wait a second.....if Lenovo is offering 10% because it is the LAW (which it isn't, take a class already), then that means the recent actions regarding the R61 are NOT those of foreign businesses, but an American business governed by US law. Seems to me you just contradicted yourself.

I think firestarter started a fire up his ***.

 

Exactly! They never even emailed me to let me know why my order is being canceled nor any apology. I had to call and find out the good news and even then they never apologised! LOL Yes I did file a complaint with the FTC. It's not like I was scamming them with a $473 order as mine was $661 which is $117 less than a similarly configured Dell, the difference would've been even less had the Dell configuration offered Vista Premium and no Business.

To the simple mided member who wants me to answer his question regarding american companies being shady as well, then my answer is yes I am fully aware that a lot of companies here do the same, so does that mean they or Lenovo should get away with this sort of behaviour? I am speaking in terms of generally.

 

Every business has to deal with the "cost of sales" i.e. marketing costs, etc...they have a formula that tells them the "costs" to sell a each computer to
1. a new customer 2. a repeat customer . You hope that the cost goes down as your reputation builds with your customer. My guess that they used this as one of the determining factors in who's R61 will be cancelled. I'm new to IBM/Lenovo , perhaps thats why my deal is still alive. Unfortunetly they lost alot of "Product/ CS goodwill" along the way-....The one thing they do know- if the deal popped back up tomorrow, most would jump right back on board!

 

Great excuse. What does "speaking in terms of generally" mean when the conversation is explicitly about Lenovo cancelling R61 error orders? If the whole conversation is about that and suddenly you say, "Yep, foreign businesses have their own thing and their own mindset," then it is quite obvious you're chalking this pricing error up to Chinese business practices.

And if I'm simple-minded, then you're complicated as hell, so much that you even contradicted yourself as ThinkDisadvantage explained.

 

There were two ways Lenovo could've gone with this, either atleast honour the price which was above say $500 or $600 as a goodwill towards their customers and in the long run earn even more customers or hide behind the "Contract" and say they have the right to refuse so too bad, they chose the latter in this case. Can you imagine how many people must've called them in order for them to say ok heres the 10% discount?

Hunts4 you're absolutely right people will again jump on the deal if they ever brought it up again, especially the Lenovo fanbois who are so rabid about the well being of their beloved Company.

 

Someone who thinks it is the law to offer 10% as compensation for a pricing error shouldn't be calling even spiders simple-minded.

And no one cares about defending Lenovo, it's about exposing your ignorance.

 

Then I wonder why don't you ignore me instead of arguing with me. so what would that make you?

 

What makes you think I'm trying to ignore you? Is it because....OMG

What are you, 13?! Do you even know what "ignorance" means?!?!?

 

HAHAHAHAHAHAHAHAHAHAHAHAHA nooblet

You've been ridiculed by enough people on this thread, firestarter. Just run.

 

I finance a ton of these thinkpads and dell's for the college & university & k-12 laptop programs. the mfg's goal is to always to keep their product in front of potential buyers, i.e. college labs, etc... That also apply's to the "bluebird" customer who normally would not buy a thinkpad, but saw an ad, and decided to take the plunge- They will always make out if their product is as reliable as the marketing campaign says they are....This was a huge marketing blunder, they could have turned this around by lets say: offering to fulfill the order if you lets say ...buy a 4 year depot upgrade....a high margin item --bringing them closer to par-and in turn yet keep the customer happy AND using the laptop for the next 4 years! Chances are you'd buy a thinkpad again, and for your kids, etc...

 

LOL. Companies like Sony require resellers to control pricing. They aren't allowed to sell below the limit Sony sets. Any other examples?

As for me, I also bought a compressor combo for 1/3rd what it's currently selling for, 14 seperate Circulon pans for $60 total, a $900 Delta Unisaw that was overnight freighted because it had the word "prime" next to it, $50 Dora playhouse for $5, I have more if you like.

You just sound pissy because they denied you your gamezors. But, in reality, arguing about Amazon's history for honoring price mistakes is a losing battle X10.

 

Yeaaah. And the fact that their prices all jumped more than 10% the past couple days was just a coincidence. And that this discount is hardly exclusive as it has been posted on their site numerous times the past week.

Yeah, they deserve tons of credit for making concessions.

 

Uh, that's called price fixing and it's illegal - do you know anything about business?

 

Apparently you don't. As of June, Minimum Price Accords are now legal in the US. Previously there were "authorized seller" agreements that served to accomplish the same result. Price fixing has always been around. Ask your social studies teacher tomorrow.

 

Price fixing involves more than one seller, in which they conspire to fix prices for purpose of making a profit (artifical). It's not illegal to hold your profit line.

 

I don't think it has anything to do with chinese or not. Though I will agree that CS/Sales at Lenovo are probably the worst I've experienced, and I haven't had one of these R's canceled. Just from a half dozen other incidents with them.

Any company, if it's a price mistake, you are rolling the dice. I go for them all the time- less than half the time they actually go through. Just depends on how much of a mistake, how many people cashed in on it, how much of a loss the company takes, how early they caught it etc depends on if it comes through. But I personally don't believe this one was a price mistake (imo only sdbafd)- not in the sense of a site error, like the x 61's (which obviously no one intended the price to be under $100). At most possibly a "mistake" at the option level, with that processor discount. Either way, I'd be willing to bet someone with authority was aware- then there was subsequently a conflict among levels within lenovo. It got out of hand, then they just sold more than they wanted to at these prices with all the deal forums.

I'd even be enough of a conspiracy theorist to believe they have some kind of formula to determine which combination of options/orders went through- except that I know how incompetent they are about even cancelling orders when they try. Even if they wanted them all canceled, I can see some getting through.

But despite this being borderline of what I'd consider a price "mistake"- when it comes to orders like this, you should buy with an "easy come easy go" attitude. Meaning don't pass up other offers in the meantime, or tie up funds/credit banking on a too good to be true deal as a sure thing. The fact that lenovo is actually giving an additional 10% off is pretty good- usually, american co. or otherwise, you usually just get "sorry" (once I got a 15% gc from CC). Unfortunately, if it has to be via phone order, all you can get is spp/epp and if any coupons are still active with that 10%. No tm, fw, etc, but still should be descent.

 

Price fixing is an agreement between business competitors to sell the same product or service at the same price. In general, it is an agreement intended to ultimately push the price of a product as high as possible, leading to profits for all the sellers. Price-fixing can also involve any agreement to fix, peg, discount or stabilize prices. The principal feature is any agreement on price, whether express or implied. For the buyer, meanwhile, the practice results in a phenomenon similar to price gouging.

 

As I have posted before, IBM has conducted a market response test survey in China in 2004. They modified sales price at five different locations on their website. However, they screwed it up by mispricing a USB combo drive for only RMB1.00 ($0.12). They didn't expect thousands of orders and lost millions RMB that time.

Some people even thought IBM was intended to make this mistake to prove it's highest credit standard, but the price was too high. They should set a higher price to reduce risk.

What you have been experience for R61 this time may be another market survey conducted by the stupid market survey agent hired by IBM formly. They may intend to make this error to test customer response and increase sales from new customers.

Do you guys believe Lenovo would miscalculate the price when the prices today are adjusted automatically by ERP system? No, I believe they are smart enough to catch your eyeballs and I bet Lenovo is happy to read the dispution here for marketing analysis purpose. They want to know what American customers think about them and what price can customers afford. But they wouldn't do such survey face to face or by telephone. And the coupons appereared on this forum every few weeks are distributed by Lenovo marketing specialist intentionly.

 

This is one of the busiest time for a pc mfg, schools are ordering like crazy and the holiday buildup is underway. If this was intentional, someone at the top gets fired.

 

Things are not always the same as Lenovo told you. I am not saying that Lenovo is lying about the delay of T61 or this miscalculation. They need something to BOOST their sales. No matter how much criticism or dispution they may receive this summer, you can see many customers are seeking good DEAL from this forum and they actually make purchasement. Thus, their marketing campaign strategy does work.

 

And American companies do what they do out of love and not because there are laws here?

Give me a break. Maybe we should all put on some flame retardant suits before talking to this wise guy.

 

i made two seperate orders, one stock one with upgrades. received one email cancellation. not sure if that means for both. when i hit my order confirmations they both say in process, so, not sure which or if both are cancelled!
wish they would update their website customer account.

 

I just went to the website, and you can configure a R61i w/ T5xxx cpu???



Processor [1] Help me decide Help me decide
Intel® Core™ 2 Duo processor T5250 (1.5GHz 667MHz 2MBL2)
Selecting this option may delay your shipment 3-4 weeks.
Intel® Core™ 2 Duo processor T5450 (1.66GHz 667MHz 2MBL2) [add $40.00] [Lenovo recommended]
Selecting this option will delay...

 

Did they refer to an order #? which was cancelled? cost of ugraded r61?

 

Great...a 100 year old law was overturned a month ago and I didn't hear about it – I'll eat my words.

 

no order number in the cancellation e-mail, and only one e-mail. i had 2 orders. one at the stock price, the other was just under $700. cant recall.
cant tell which was cancelled. could be for both. one i used the 10%, the other was EPP.

 

Was the one with upgrades over $750? Mine is still alive and I talked to them twice! (modified options)

 

I got the same order cancel email this morning. Just checked my bank account online, I was already charged this morning also.

Anybody have any idea what this means?

 

As I said and you apparently missed, Minimum Price Maintenance was easily circumvented through agreements.

Or are you saying there are no products sold everywhere for the exact same price right now? One example I've been looking at for years are Festool power tools. You might be surprised, no SHOCKED, to discover that of the 40 or so resellers of Festool power tools they all sell them for the exact same price. Apple and Sony do this all the time with many of their products too.