"Lenovo is not responsible for typographic errors"??

On Lenovo outlet site, there is this footnote:

"*Offers, prices, specifications and availability may change without notice. Lenovo is not responsible for photographic or typographic errors."

Some of these are understandable, but "not responsible for typographic errors"? What if they write a machine has such and such high specs, and you ordered and received it totally different?? If they are not responsible for typographic errors, why the hell write any specs at all since they don't count?? It seems that means you can't return a machine due to "typographic errors"?? Anyone find this acceptable?

 

I think they are referring more to pricing errors on the website. They have had some rather notorious typographical errors (such as a then non-existent 128GB SDD for ≈$100 less than a 160GB HDD, and machines priced at $10,000+). Even still they seem to try and live up to their mistakes whenever possible, this is just standard legal CYA.

 

Hope so. Otherwise it may make Lenovo a unique online seller

 

If you look carefully in most website's fine print, you'll find statements like "we are not responsible for website pricing errors" all the time. Most companies are not evil or stupid enough to repeatedly pull a fast one on consumers by mistating specs.

So to answer your question, yes, I find it perfectly acceptable.

 

The reason this scares me is I know and heard of people who received machines from Lenovo that had the wrong wifi cards or other parts and went through nightmarish processes to have the problem solved. Lenovo may live up to their mistakes eventually, but they are very inefficient in that. Your luck also often depends on which customer service rep answered your call

 

I think I also read about someone who was expecting an 80GB HDD and got an 80GB SSD instead. Lenovo's site is notoriously unreliable, so there is an element of luck, whether good or bad, but even with this statement, you can argue with the customer service reps.

 

So basically if you ever buy anything from the outlet you want to make sure you have the specifics captured via screenshot...even though they don't really explicate on them much. To make sure you can protect yourself if you get something different.

 

so is that why I got a 45% discount on my machine? hmm. starting to like Lenovo...

I once saw the option "Vista Business French edition - ADD 7,999$)

 

Oh, how I wish I saw this thread first for the punchline.

Of course Lenovo is not responsible for typographic errors. Have you seen their site?

 

I was burned on that. The website gave me an impression all thinkstation models support SLI. I bought thinkstation S20 assuming it has SLI. Later, after spending money on graphics cards and too much time I figured out it does not support SLI. The information is burried in the thinkstation brochure which says SLI is supported in select D20 models. The funny part is they sell SLI connector for thinkstation S20. The customer service also does not have clue whether thinkstation s20 supports SLI.

Do enough research and if you are not sure ask customer service. This might save time and money!

 

That's not a typographical error. That's a "I implied something that wasn't true" error.

 

Yes. It is not typographical but misleading info error.

 

They don't even make 80GB HDD's anymore, and haven't for a long time. That story seems doubtful.

 

That doesn't have anything to do with them offering the drive though. I got a upgrade for a 128gig drive for like -$140 or something. They offered me a 64gig ssd or 250gig 7200rpm drive .

 

The base T400/T500 and X200 models used to come with 80GB hard drives (only changed a month or two ago). This incident happened back a few months ago if I remember correctly. Know your facts before you call someone out on a lie.