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    Lenovo out of x270 systems - alternatives? (incl. from Dell? HP?, ..?)

    Discussion in 'Lenovo' started by esmail, Jun 1, 2018.

  1. esmail

    esmail Notebook Consultant

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    Lenovo is out of x270 systems – can anyone recommend a reasonably priced alternative source for these? (I had received an educational discount too).

    I spent quite some time over Memorial weekend configuring and then ordering a x270 to replace my current x240. The order was acknowledged by Lenovo.

    This morning I received an e-mail telling me that they couldn’t honor the order since they were out of parts (well the e-mail wasn’t very clear, it took some time and talking to three different people at Lenovo, several disconnects included, until I was told no more x270 Thinkpads).

    I was told the units were oversold .. I thought I was buying a laptop, not an airline ticket :-/ I am very disappointed that Lenovo would accept an order and then not fill it. I’ve been buying Thinkpads for the last 20 years (starting with my IBM T560 in 1998) and always had good experiences with the process.

    They offered a T480s (somewhat similarly configured) for $400 more, or x280 for $500 more .. not what I’m interested in - also, money doesn't grow on trees.

    Any suggestions where I could still get a good deal on a new x270? Should I be considering Dell’s XPS 13 or some other systems? This experience has soured me a bit on Lenovo, sufficiently to consider an alternative manufacturer for the first time.

    Thanks.
     
    Last edited: Jun 1, 2018
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Maybe you should push for a refund if they can't honor the system.

    Look in the Lenovo outlet and you can sometimes find an X270.
     
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  3. esmail

    esmail Notebook Consultant

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    Hi

    They only charge when they ship - which they won't, so that's not an issue at least.

    I have been looking on the outlet site, not much there, the only x270 model I found was not cheaper, quite the opposite :-/ .. especially since I'm left without the Memorial Day sale savings and educational discount.

    I don't understand how they can't track the their inventory as they take orders .. not too much to expect from company, esp one that deals with computers. Wasted a lot of time configuring the system and then trying to figure out what was happening when I got the cancellation e-mail this morning.
     
  4. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    That is quite the trouble.


    Are you using perks discount? Most of the systems now are back to 33% off. Maybe you can configure an X280 to match your previously desired configuration.

    I have the code and special URL to access if you need it (PM me)
     
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  5. esmail

    esmail Notebook Consultant

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    Hi again,

    Is "Start a Converation" the version of PM on this board? In the meantime until I figure this out ...

    I appreciate the offer - thank you. I will take another look at the x280 .. though it lacks the external battery and internal regular SSD bay, both that I liked having in the x270.

    I've heard about Lenovo perks, but I'm not sure exactly how they work - don't you have to be a member of some (employment?) program to use them? Or can anyone use them?

    Thanks
    (sorry for the delay, I just returned home from overseas, still trying to catch up with everything)
     
  6. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    ye that's the pm feature


    nobody should buy a new thinkpad without perks code, that's just idiotic and deserves a bullet to the head
     
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  7. ZaZ

    ZaZ Super Model Super Moderator

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    The Dell Outlet is difficult to beat from a value perspective so the XPS13 or perhaps Latitude 7290/7390 might be worth a look. Personally, I wouldn't buy a notebook today with a dual core like the X270 when you can get a low voltage quad core for a few bucks more, unless the budget is really tight.