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    Lenovo shipping question

    Discussion in 'Lenovo' started by THS, Aug 15, 2011.

  1. THS

    THS Notebook Consultant

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    Ordered on Aug 2nd
    Got an email saying it shipped on the 9th
    Account order page still says: Ship date Aug 17

    I had called them before (after 9th) and they say it has not shipped due to part shortage.

    The tracking number I got doesn't even work.

    Whats going on ?
     
    THS, Aug 15, 2011
    #1
  2. TheDonkey

    TheDonkey Notebook Geek

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    I'm not sure about the whole situation about not being shipped due to parts shortage.

    But as far as your tracking # not working; Lenovo ships laptops in batches from China to distribution centers in Canada/USA, then it distributes them for regular shipping. So your tracking # won't work until your laptop arrives and is processed on this continent. (Usually just under a week from the date it actually ships)
     
    TheDonkey, Aug 16, 2011
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  3. MidnightSun

    MidnightSun Emodicon

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    My UPS tracking numbers worked when both my T500 and X120e were still in China. I would guess that Lenovo is waiting for a batch of laptops to actually ship all at once, but it is unusual that it's been a week and there's nothing going on. I would give it until August 17, and then, if things still haven't changed, try to escalate it with Lenovo support.
     
    MidnightSun, Aug 16, 2011
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