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    Lenovo site placing wrong laptop on order!

    Discussion in 'Lenovo' started by schmintan, Apr 23, 2011.

  1. schmintan

    schmintan Notebook Guru

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    Ive tried to order an edge 420s a few times now and each time i configure it and review the order, the site shows a T520 as being the laptop i selected.

    I tried calling customer help but they are not open until monday, after which date, their mothers day deal / easter deal will be over and the laptop will be over 300 euro extra.

    Anyone any idea on how i can get this resolved quickly, or if i call lenovo on monday, will they still offer the discount, based on the fact their site is configuring orders incorrectly?
     
    schmintan, Apr 23, 2011
    #1
  2. m11xx

    m11xx Notebook Guru

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    Try another browser first..
     
    m11xx, Apr 23, 2011
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  3. lead_org

    lead_org Purveyor of Truth

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    if the new browser doesn't work, then call in Lenovo and order it through the phone.
     
    lead_org, Apr 23, 2011
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  4. k2001

    k2001 Notebook Deity

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    k2001, Apr 23, 2011
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  5. schmintan

    schmintan Notebook Guru

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    they are not open until monday though, after which point the 300 easter saving will no longer be available.

    I dont have a visa card.

    Tried firefox and IE and same result.
     
    schmintan, Apr 23, 2011
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  6. sml

    sml Notebook Guru

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    clear all history .. cache & cookies etc.
     
    sml, Apr 23, 2011
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  7. schmintan

    schmintan Notebook Guru

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    clear cache! Maby i should turn it off and on again also ;-)

    I can place the order correctly on the US site, but not on the .ie, or .co.uk

    Doesnt help me though as cant get a laptop shipped to Europe from the US.
     
    schmintan, Apr 23, 2011
    #7