Lenovo warranty problem

Hello everyone.
I got question. Something went wrong and my CPU or mobo is damaged. Today i found out that i need to register my warranty first, but Lenovo knows nothing about my y510p (i gave them my serial numer, they said they know only country of origin = Holand and that this is a strange case) and i need to contact the shop where i bought this laptop (it is some import seller) and take from them import invoice or something like that.
Do they (seller) have to give me this invoice? Does every y510p has a Lenovo warranty (2 years one)? And if i opened my y510p, is lenovo going to make any trouble about this? I did not harm any components and i did not have any warranty seals (is that possible?). Lenovo computer service would be the one in Deutschland (but im from Poland).
Excuse me my grammar
Hope someone can help, cheers.

 

Hi there taleoftwocities,

The seller should always have a sales receipt/invoice to reflect the transaction and proof of purchase. Did Lenovo say what info they need from that invoice? And are they able to register the laptop over the phone with you?

Lenovo may hold you accountable if they find any accidental damage or notice that you tampered with the hardware. It's basic policy with most OEMs that they consider a warranty void once their laptop has been opened and any service has been attempted by anyone other than an official Lenovo service center technician. But if they can't discern or discover that you did anything to the system, they should honor the warranty.

 

Usually all new Y510p's come with a 1 year warranty. So if it has been over one year, your warranty period is probably over.