I am about to order a T530 and I was wondering what Lenovo's dead pixel policy was? I looked around on their site but didn't find anything. I am hoping it is a 0 bright dot policy. Dead pixels drive me crazy. Thanks for your help.
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I don't believe that I've heard of a laptop manufacturer with a zero dead pixel policy.
You need 3 or more for the screen to be replaced, see here:
Display (LCD) replacement for defective pixels - ThinkPad
I believe it was either five or seven in the IBM days, so things have moved in a good direction on this one.
Happy shopping. -
Thanks for the response. Actually Asus has a 0 bright spot policy for the first 30 days. I will probably still go for the T530 and pray that I don't get any dead pixels
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0 bright spot does not equal 0 dead/stuck pixels. From what I understand, it's Asus' way of making it sound wonderful until you realize what it actually covers. I think it's only bright white "spots" and does not specify pixels. If so, that's pretty sneaky of them.
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My T430 with HD+ has 0 bad pixel, it will be similar to your W530.
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Dell Latitude has a zero dead-pixel guarantee in most of its models and honestly it is not acceptable at all for a company to deliver a brand new machine with even 1 dead pixel in the display. They must offer the customer the option of return without restocking fees or a partial refund as a courtesy.
Also, this policy should not be buried somewhere on the website that someone has to browse every single policy on the website before making a purchase. These important policies should be stated clearly as a disclaimer before one places the order. -
I too wish a dead-pixel guarantee were standard on laptops and monitors across the industry, but I suppose it's part of the risk we take when we demand quality laptops for less and less money. I haven't had a dead pixel on any of my laptops, though, so I've been lucky so far.
On the topic of Dell, they have a very detailed breakdown for the dead-pixel guarantee, and most of the time, it's going to take more than one pixel to warrant a replacement. See here. -
This link does not include the new Dell Latitudes such as E6430 and E6530 that I was talking about. When you are customizing these models and choosing the display, you will find that there is dead-pixel guarantee in the description. The link you provided is just not updated yet with these models.
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Yep, Dell hasn't updated that grid for its latest models. But, the Premium Panel Guarantee is the same as it always was, if you read the fine print: there's a zero-bright-pixel guarantee, which is different from a dead-pixel guarantee (that some 3rd-party retailers offer at additional cost, I believe).
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It also depends on what grade of display panels the manufacturer uses for the line.
IIRC, A+ to A- grades specify ZERO dead pixels from the panel manufacturer (LG/SAM/AUO, etc).
Most manufacturers like HP use B grade which has 1 to 3 dp.
Lenovo's dead pixel policy?
Discussion in 'Lenovo' started by Dmayner, Aug 24, 2012.