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    Low Performance and Inaccessible partition

    Discussion in 'Lenovo' started by murunlu, May 3, 2012.

  1. murunlu

    murunlu Newbie

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    When I turned on my Thinkpad Edge 13 it is very slow. It takes long time to boot (~ 5 minutes). I can still copy and paste files from primary partition. Starting a program is painfully slow. I don't know any reason which caused this problem; No update or any other changes.

    It is the same in “Safe Mode”, relatively faster than above but still very slow. It started all of a sudden, not a gradual increase.

    I monitored the processors and memory from Task Manager. There is nothing running extra. Enough memory.

    When I click “ My computer”
    The file is opened up, I can see the partitions. However it does not load 100% (green bar in the address bar never reaches to 100%). I cannot access recovery partition (Q :).

    i) I want to create a recovery CD from partition Q: however I cannot access it. Below is what happens.

    Double click on Q, hanging around 5 minutes then gives the following error;
    “Q: Application not found”

    Right click, then click “Open”, hanging for several minutes then gives the following error;
    “Q: is not accessible
    The request could not be performed because of an I/O device error”

    These steps above give the same results in “Safe Mode” too.

    ii) From Disk Management, I can see all partitions as Healthy. Q: partition is shown as RAW, as opposed to NTFS for other partitions, I don’t know what it means.

    iii) When I tried to use Rescue & Recover 4 option (through startup or windows) , it never boots up. It hangs on start up page for several hours then gives error.

    iv) I was able to scan with “Disk Errors and Repairs” all partitions other than recovery Partition (Q :). Q is not accessible. Scans with other partitions did not give a error.

    v) Malware and virus scans were clear.

    There is not a restore point before this problem started.
    I called Lenovo Support for help, they directly wanted to sell $40 CDs.

    Any Help Appreciated
    Thanks
     
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Maybe you want to run the hard drive diagnostic from the toolbox.
     
  3. Wintermute7

    Wintermute7 Notebook Guru

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    Can you identify a point at which this sluggish performance began? I don't have any direct experience with this machine, but...

    Could you post a list of running processes and/or tell us what you have sitting in the system tray? Are you running a 32- or 64-bit version of Windows (and which version) (or something else)?
     
  4. murunlu

    murunlu Newbie

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    Thank you for your suggestions. After I spent a week to figure out the problem (learning about recovery softwares, Linux, disk management etc.), it looks like it is a hard drive failure. I have installed a new OS, it is the same, slow. I noticed an intermittent noise from hard drive.

    When I run Ubuntu from a USB drive, it was working fine.

    What I have been struggling for was to save my factory recovery partition (to make recovery CD. I could not save my recovery partition. I have accessed my recovery partition using Ubuntu from a USB drive and copy all files to another drive. However, it gives an error "the files can not be found" when I try to create recovery DVD. I need to purchase a new recovery DVD from Lenovo ($45 :( )

    A lesson; Create your recovery DVDs as soon as you get your computer.

    Thanks