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    On the phone: 56 mins and counting

    Discussion in 'Lenovo' started by vkpascal, Jun 11, 2007.

  1. vkpascal

    vkpascal Notebook Guru

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    I made the mistake of calling Lenovo using Skype on my desktop (tethered Headset). I have a nature call and don't know what to do! Any suggestions other then getting off the phone. I just don't want to hang up now. this is my third attempt this week. I hope some one gets on this phone soon.
    Anybody else on hold?
    What should I do People??????
     
    vkpascal, Jun 11, 2007
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  2. vkpascal

    vkpascal Notebook Guru

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    I think imma ask about the T70 when i finally get to someone. Wish me luck
     
    vkpascal, Jun 11, 2007
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  3. tennismaster

    tennismaster Notebook Consultant

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    I only had to wait about 20 minutes about two hours ago...over memorial day i had to wait 1:30...good luck man.
     
    tennismaster, Jun 11, 2007
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  4. colm

    colm Notebook Consultant

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    I waited 47 minutes earlier this afternoon...
     
    colm, Jun 11, 2007
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  5. xnviews

    xnviews Notebook Deity

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    LOL. Thanks for asking about the T70. Also could you ask about the T70p?
     
    xnviews, Jun 11, 2007
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  6. dietcokefiend

    dietcokefiend DietGreenTeaFiend

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    lol, yea IBM/Lenovo has always had like 3 people answering calls for years. I have been above the 60 minute mark a few times, until I found a priority line ;)
     
    dietcokefiend, Jun 11, 2007
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  7. Tholek

    Tholek Notebook Consultant

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    Do tell...

    For the OP: Bluetooth headset with a mute button for the flush = Only way to go. ;)
     
    Tholek, Jun 11, 2007
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  8. teknerd122

    teknerd122 Notebook Evangelist

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    Please tell me it's not a service call. Is Lenovo tech support bad?
     
    teknerd122, Jun 12, 2007
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  9. dietcokefiend

    dietcokefiend DietGreenTeaFiend

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    No, this is probably a sales call. All tech support is almost instantly answered, with at most maybe 1-2 minute wait.
     
    dietcokefiend, Jun 12, 2007
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  10. swarmer

    swarmer beep beep

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    LOL!!!!!!!
     
    swarmer, Jun 12, 2007
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  11. isagg

    isagg Notebook Consultant

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    what you can do is get up a little early. I called them around 8:30am (central) which is their 9:30am, and was holding for 25 mins until I got a rep.

    I tried the other time too, holding for 40 mins but still no one answer, and I hang up the phone.
     
    isagg, Jun 12, 2007
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  12. dietcokefiend

    dietcokefiend DietGreenTeaFiend

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    Wont give my specific number, but look around for education sales, and a direct number associated with that account. You will be fed into one of the higher priority sections that I have never experienced any waiting on.
     
    dietcokefiend, Jun 12, 2007
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