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    Onsite vs. Depot warranty

    Discussion in 'Lenovo' started by claus1225, Jun 15, 2006.

  1. claus1225

    claus1225 Notebook Guru

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    Hi all,

    I recently ordered a t60 through lenovo with 3 year onsite warranty. I never had an IBM before. Is onsite warranty an overkill? Should I downgrade to depot?

    thanks,
    chris
     
    claus1225, Jun 15, 2006
    #1
  2. Llama

    Llama Notebook Enthusiast

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    I would choose the depot because I dont trust contracted techs. ive head dtories of them almost destroying a system and then ibm not wanting to fix the problem because the person was contracted.

    id rather the people that work at IBM fix the problem.
     
    Llama, Jun 15, 2006
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  3. ZaZ

    ZaZ Super Model Super Moderator

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    Depot repair is pretty good. I guess it will depend on if you can afford to wait while it is sent in to be repaired.
     
    ZaZ, Jun 15, 2006
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  4. BrassMouse

    BrassMouse Notebook Evangelist

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    My experience with the onsite tech was exceptional, he showed up on-time, swapped the new hard-drive in and left. The only glitch was that his office had gotten my address wrong and he had to phone from a gas station when he got lost. I would definitely prefer on-site over depot, since although you may get a bad tech, who knows what the shipping company will do to your notebook...
     
    BrassMouse, Jun 15, 2006
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  5. Llama

    Llama Notebook Enthusiast

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    they cant hurt it if its packaged well
     
    Llama, Jun 15, 2006
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