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    P50 Screen Garbled

    Discussion in 'Lenovo' started by quadcricket, Nov 11, 2016.

  1. quadcricket

    quadcricket Newbie

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    I just recently got a p50 to replace my beloved x220.

    After only about two weeks of ownership I was playing some games on it and most of the screen started to scramble. I decided to let it cool down and check it the next day and it was the same thing. Now here's the weird part, I sent it off to Lenovo and they told me nothing was wrong. Any input?

    [​IMG] [​IMG]
     
    quadcricket, Nov 11, 2016
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Don't know why Lenovo said nothing was wrong because obviously something is. It looks like the LCD has gone bad. Have you hooked it to another monitor to see what it does?
     
    ZaZ, Nov 14, 2016
    #2
    quadcricket likes this.
  3. quadcricket

    quadcricket Newbie

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    I could not get my external screen to connect to the p50 with either straight HDMI or my mini-DP --> HDMI adapter.
     
    quadcricket, Nov 14, 2016
    #3
  4. quadcricket

    quadcricket Newbie

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    Over two weeks into this drama now since the p50 failed and Lenovo just sent me an email saying that the part that is required to repair my p50 is back ordered. They have not given me any indication on how long it will take to get my system back and never told me what actually failed. They told me the HDMI that I could never get working tested fine (so apparently me not getting it to work in three different operating systems is my own ignorance). I'm glad I didn't decommission my x220... How does Lenovo keep business clients around with support like this?
     
    quadcricket, Nov 24, 2016
    #4
  5. improwise

    improwise Notebook Deity

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    Lets hope they sort it out and offer you some serious compensation.

    Sent from my ASUS_A001 using Tapatalk
     
    improwise, Jan 9, 2017
    #5