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    Pantone W530 Color Sensor help needed eccm25sensorData.dat read error

    Discussion in 'Lenovo' started by ArthurofChicago, Sep 11, 2014.

  1. ArthurofChicago

    ArthurofChicago Notebook Consultant

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    New Benzel installed to fix track pad

    On restart color sensor demanded re-calibration.

    Error message said eccm25sensorData.dat file read error.

    I can not locate file to install. The Lenovo paid support solution is a full re install.!! That is nuts, kind of like replacing a car engine because of a bad spark plug.

    Anyone have a clue or work around?

    I get three buzz error when try initial calibration..

    Windows 7 machine


    Thanks!
     
    ArthurofChicago, Sep 11, 2014
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  2. ArthurofChicago

    ArthurofChicago Notebook Consultant

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    Anyone?

    Lenovo paid support was a failure and did not follow up as promised. Near as I can tell from further research is that this is a known issue and Lenovo can't or won't post the necessary software for downloading.

    Most disapointing.
     
    ArthurofChicago, Sep 19, 2014
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Did Lenovo support mean a full reinstall of the software ( found here)? Or of Windows?

    Does that page help?
     
    Prostar Computer, Sep 19, 2014
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