Please help with Lenovo y500 750m SLI 3dmark11 EXTREMELY low physics score!

Here are my results: NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID. Other people with my processor get around 6,500 to 7,750 in physics. I'm at 3,400...What the heck? I checked the bios and made sure Intel hyper threading is on, but what else could be going on? I had the computer in gaming mode and have run the test multiple times and keep getting low physics score. My Nvidia control panel settings are set to highest performance in every category for this test. What is up?

 

1. There might be some apps eating your CPU in the background like Windows Update.

2. Or your cooling is bad and your CPU throttles. My Y410p hits around 8000 in 3Dmark physics.

3. Set the power mode to High Performance

4. Dont run benchmarks on battery

 

It may be cooling, but I am in gaming mode, which is better than high performance. Also, all apps are closed because I use razer gamebooster. I am plugged in with my 170w brick. It's annoying because I've been getting terrible performance in AC Revelations, I think it's because my cpu is under performing as shown in the benchmark...

 

Tried disabling SLI and I get this: NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID. I'm also getting horrible performance in AC Revelations. I wonder if it is my Ultra bay 750m, because my pc was running better before I upgraded...

 

I have disabled game booster and that has helped my game play exponentially. I am running AC III in SLI on very high settings at 35-60 FPS in Boston and am running AC Revelations without SLI at 40-60 FPS on ultra. So, not too bad. I still feel my pc is somewhat under performing. I ran another 3d mark 11 benchmark without game booster and on high performance mode and got this: NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID. Still extremely disappointing considering I have an i7-3630qm!!! Any ideas?

 

Turbo Boost is disabled. Use Throttlestop to force Intel Turbo Boost while benching and gaming.

 

I just ran 3D mark 11 on my 1.8 yr old Y470 laptop today which is now hardly considered as gaming capable, but its i7-2670QM still gives some good physics score even though it is 2 years old and 2 generations behind (this old by computing standards). In addition, it's stock clocks and Turbo clocks are much lower than the 3630QM as well as 4700MQ. Everything stock since I don't want to mess with overclocking (it's pointless to overclock an old and slow GPU which might only give 3 FPS at the most no overvolt or something like that) and I prefer stability.

 

I'll try throttle stop and see if that helps...My physics score should be at least 7,000...

 

I tried throttle stop andd set the multiplier to turbo. My clock speed raised, but still never surpassed 2.4 ghz...My physics score was yet again a lackluster 3,500 with an i7!!! Is my processor broken?

 

Anybody have any ideas?

 

The score makes it look like two of the cores are disabled.

 

I did another test with Windows Aero Disabled (classic theme) and i7-2670QM @ 2.2 - 2.8 GHz physics score went up to 6328 from 6272 before, but overall score almost didn't change (P1411 and P1412). No Throttlestop or overclocking done in all of my 3Dmark benches. This confirms that 3D mark uses GPU scores and don't even factor the physics score. I'm impressed that it can score 80% - 90% above 3630QM @ 2.4 GHz (no Turbo Boost) on the physics test. I'm using 326.41 drivers so it isn't approved.

Try updating your BIOS to the latest version. Better yet, you can find modded BIOS for Y500 and then you can force your CPU to run on Turbo mode by adjusting voltage with Intel XTU as well as running Throttlestop while benching.

 

There's something wrong with his CPU. Even without Turbo Boost the i7-3630QM should be getting pretty much exactly what you are getting for Physics Score.

 

Your CPU must have had bad grades in Physics class. Hopefully this will help:

How To Study Physics

 

Not funny lol...but seriously what the heck is going on?

 

I removed the ultrabay and my physics score went up over 2,00 points. Now I'll try it with throttle stop. Why is dual graphics mode zapping my processor? If it helps, I added the ultra bay 750m after I bought my y500 i7 750m.

 

NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID

 

This is with OC and throttle stop: NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID

 

I confirmed from the results that Turbo Boost is working fine based on the reported speed from the the 3DMark 11 site. For i7-3630QM, Intel Turbo should be maxed out at 3.4 GHz (irrespective of cores) while my Core i7-2670QM maxes out at 2.8 GHz (4 cores while 3 GHz on 2 cores and 3.1 GHz on 1 core). There's still a problem with physics score as it is still LOWER than my 2670QM even though it's running at 3.4 GHz while my 2nd gen is running at 2.8 GHz. In addition, ivy bridge is 5 - 10% faster than Sandy Bridge at the same clock speed so 3630QM should really be pulling 7000 scores, but yours only reached a 6165 which is lower than 6328 on my i7-2670QM. BTW, here's my results: NVIDIA GeForce GT 550M video card benchmark result - Intel Core i7-2670QM Processor,LENOVO Base Board Product Name

 

Yeah something is still whack. Here is what my Y500 650M SLI gets: NVIDIA GeForce GT 650M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID

i7-3630QM Turbo Boost bins are 3.4/3.3/3.2 GHz for 1/2/3-4 cores active.

 

What should I do? This is frustrating...I wonder how long my laptop has been under performing. I use gamebooster, defrag regularly, update drivers, use ccleaner, etc. I also uninstalled all the bloatware.

 

Maybe your laptop is underperforming since you obtained it. You probably have a bad CPU batch from Intel. Not all CPUs for the same model perform the same. Some really good ones overclock much higher than others. They are basically luck of draw. I would suggest to swap another 3630QM from a third party seller and see if that would give you 7500 physics score. Your 3rd Gen i7 CPU is already reaching maximum Turbo speed of 3.4 GHz and yet it is slower than 2nd Gen i7 running at 2.8 GHz. That does not make sense at all. Best way is to try another 3630QM and see if scores reached normal levels with SLI on just like octiceps (but he overvolt and overclocked his 650m SLI to the limits so that's why he's scoring on par with GTX 680M and 7970M at stock clocks.)

 

Wow!!! Well my pc is under warranty, so maybe Lenovo could send me one? This is absurd...They should test their stuff before we pay A LOT of money for it!

 

I performed a pass mark test and got this. Note my above average cpu score...This was not on a clean boot, I was doing tasks in the background, and I had SLI disabled. Check it out:

 

Is my processor okay? I wanted to upgrade to a i7-3840qm anyways down the road, but not yet! What is up with 3dmark?

 

If after all of this it's probably just better to contact Lenovo and send it in under warranty repair. It could just simply be faulty, so it wouldn't hurt to take advantage of the free parts and labour while you can.

Though, saying that, I just got mine back from repairwork today and damn if it ty to not have my computer for a week and a half. lol

 

Yeah, I don't even know if it's working or not and I can't afford to be without it as a college student. For the most part, my gaming performance has been fine, but as this is my first gaming laptop, I wouldn't know the difference. I run AC3 1080P Very high settings at 30-60 fps in Boston. If my processor was broken, would I have gotten an 8,000+ point score in pass mark? After all, isn't that 500 or so points higher than the i7-3630qm benchmark on cpubenchmark.net? Could someone comment on this score and what it does or doesn't mean? Help lol!!!
P.S. I appreciate all of your responses!
Thanks and God Bless,
Drew

 

Can anyone help me with my y510p im having trouble getting to the heatsink to replace the thermal paste.

 

LENOVO Y510 take apart video, disassemble, how to open disassembly - YouTube
Shouldn't be too complicated. Just pull of the heatsink/fan once you disassemble, clean off the old paste, apply the new and that's that.

 

That's for the Y510, a completely different laptop from the Y510p.

Here are the videos that helped me when I disassembled my Y500:





Note that the laptop in the video is a pre-production version of the Y400 (it says Y490 on the screen bezel), so some of the component placement and screw counts are a little different on the Y500/Y510p. Frankly, I'd suggest just folllowing the hardware maintenance manual as it's the most accurate and the entire process is not very difficult.

 

Oops my bad guys! I almost posted the y500 one, and Oticeps what do you think of my passmark score?

 

I just got over 9,000 pts in pass mark for cpu using throttle stop...out of 10 i7-3630qm's I was second by .06%...Why am I sucking in 3dmark11?

 

I don't use PassMark.

I don't know...try some other benchmark maybe? It could just be 3DMark 11 is being screwy with you for some reason.

OK here's an idea, since you already have ThrottleStop just run the TS Bench 32M and 1024M tests on all 8 threads a few times and show me your scores. I can compare them to mine and we can go from there.

 

32M: 9.653
1024M: 387.117
I don't know what any of that means, but that was just after a gaming session.

 

The less time your CPU takes to complete the tests, the faster it is. Unfortunately, there is still something wrong with your system, as I finished the 1024M test more than 100 seconds faster than you. Here are my highest scores after 3 runs of each test:



What settings are you using for ThrottleStop? Here are mine:



Did you check to see what clock speed ThrottleStop was reporting during the benchmark (circled above)? It should be stuck at 3.2 GHz during the entire duration of the tests.

 

I tried TS Bench and got similar scores with him. My 2670QM CPU isn't as good other's 2670QM since at 40% - 100%, the multiplier went down from x28 to x27 - x26 though the FID is the same for all cores (there's no throttling per core). It's probably the TDP limit + temperature as I never repasted since I purchased the laptop 1.8 years ago. I just clean fan and heatsink vents with compressed air all around the fan blades and out to the heatsink vents.

It seems that some of the thermal paste has dried up on Core 0 because I get 8°C temperature difference from Core 3 and Core 0 under full CPU load. I'll probably go to a computer repair shop and let those people repaste my CPU and GPU with Arctic-MX4.

Oh well, physics performance are on par with what the 2670QM should be getting. I won't dare use throttlestop when gaming though since temps with CPU alone are hot, but when gaming, it seems the multiplier never goes below x28 even if my Core 0 is reaching 98° C (Dota 2 only with 99% constant GPU usage and CPU usage is the highest out of all my games) using Real Temp.

 

Thanks a bunch im gonna give it my best shot. Im even gonna repaste the ultrabay gpu as well.

 

I'll try it a few more times on a fresh boot. My clock speed would be around 3.2 ghz and then my cores would reach 100 C, so I'll try it again when it's cool, because the last time I did it after gaming for two hours (stupid I know lol) and I'll use your throttle stop settings! Hopefully it goes well!

 

Well this could be a problem. Your CPU is overheating. I haven't rebooted my laptop in a few weeks and I ran TS Bench 1024M three times in a row without stopping and didn't break 85C on any core. There are games that heat up my CPU more and the fan didn't even spin up fully in TS Bench. Oh yeah and I just played a couple hours of BF3 and PS2 right before.

BTW what happens to the clock speed when the CPU reaches 100C? If ThrottleStop is working correctly then it should never drop below 3.2 GHz unless it reaches thermal shutdown, which is at 105C.

 

It reaches 102 C and then downclocks to 1.2 ghz

 

Just repaste, but I'm afraid to one myself since I'm too clumsy and If I break those delicate pins ... I wouldn't do it my myself. I suggest to send it to Lenovo since repasting VOIDS warranty.

 

I got 299 this time, it stayed cooler but during the second half it downclocked to 2.2 ghz, and then 1.2 ghz, and back up to 3.2 ghz, five times. It must be the paste. That explains why in games my framerate is constantly high and then crashes and climbs back up. Should I re-paste? and if I do so, what kind should I use?

 

I bought arctic silver paste. I'm going to repaste and hope that helps.

 

I re-pasted and my cpu is running much cooler and doing much better in synthetic benchmarks, however I also re-pasted the gpu, and now my screen is fuzzy and blurry. Is this a connector problem? Or did I somehow mess up the paste? Ugh.

 

I re pasted and got this score: NVIDIA GeForce GT 750M video card benchmark result - Intel Core i7-3630QM Processor,LENOVO INVALID

 

Good job. That looks normal now. How were temperatures?

 

Much lower, but that was without hyper threading! The temps have been much better while gaming. I'm getting more consistent and stable fps.

 

Turn on Hyper-Threading and run 3DMark 11 again. Your Physics Score should go up a bit.