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    Potential First Time Lenovo Buyer

    Discussion in 'Lenovo' started by Hybr1dz, Aug 19, 2008.

  1. Hybr1dz

    Hybr1dz Notebook Consultant

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    Never bought a Lenovo before and I might take the plunge on the U330. I'm wondering how's the Lenovo customer service in general, particularly for handling accidental damage and repairs in the US?

    I've also come to understand that the ThinkPad line is very durable. Can the same be said of the IdeaPad series?

    Your input is appreciated!
     
    Hybr1dz, Aug 19, 2008
    #1
  2. FatMangosLAWL

    FatMangosLAWL Notebook Evangelist

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    FatMangosLAWL, Aug 19, 2008
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  3. jaredy

    jaredy Notebook Virtuoso

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    That is a from 2005 :\. I think Lenovo experience really depends. I personally feel the buzz is that the lenovo CS right now is not that great. But your mileage may vary. In my random questions Lenovo has been responsive and helpful.
     
    jaredy, Aug 19, 2008
    #3
  4. FatMangosLAWL

    FatMangosLAWL Notebook Evangelist

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    Only study I could find though. =(
     
    FatMangosLAWL, Aug 19, 2008
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  5. Hybr1dz

    Hybr1dz Notebook Consultant

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    I was actually thinking of getting a Sony but their customer service horror stories made me hesitant. If Lenovo was in the top 2 in 2005, it probably couldn't have fallen far recently. Maybe it's still up there.
     
    Hybr1dz, Aug 19, 2008
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  6. cn_habs

    cn_habs Notebook Deity

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    I personally found their CS very fast and helpful.
     
    cn_habs, Aug 19, 2008
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