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    Problems with wireless after recovery on T42

    Discussion in 'Lenovo' started by gogo2390, Jan 7, 2009.

  1. gogo2390

    gogo2390 Notebook Consultant

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    After trying to do a recovery on my T42, I first of all could not do so with the partition because a password was there that no one ever remembered setting. Anyway, I had to order the recovery cd's from lenovo. After following all the directions and 'recovering' the computer back to factory state, the wireless doesnt work. In device manager it doesnt even show that a wireless adapter exists. There are like 5 devices with question marks next to them. 1 is a network controller, biometric something and then some other ones and then an 'unknown' device. I called up lenovo the woman told me I must have done the recovery process wrong. Honestly I don't see how, but to humor her I did it a second time and there is no difference. I plugged it in to run windows update and it got to SP3, but still no wireless. Even in Fn+F5, the only thing present to turn on is the bluetooth reciever. I had a copy of ubuntu, so I booted from that and wireless works fine with that. Any Idea how to fix this? lenovo is useless. They directed me to their support site to reread the directions for the recovery process...very simple...and then to download drivers. First of all, their site was down so it was completely useless. Then I finally got on there today and there are about 6 different wireless cards that could be in this computer to download drivers for. No idea how to install these drivers. Any help would be greatly appreciated.
    Thanks,
    Mark
     
    gogo2390, Jan 7, 2009
    #1
  2. StealthTH

    StealthTH Notebook Evangelist

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    Sounds like to me they sent you the wrong recovery cd set since you are missing all of those drivers. Easiest method would be to goto Lenovo's website and download them yourself (since you are able to plug in and update). You could also try the Lenovo System update to automatically download everything. Lastly, you can call Lenovo back, tell them that you used the disks twice and it still is missing drivers. They should issue you new ones. Good luck
     
    StealthTH, Jan 7, 2009
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