After observing several compliments and complaints people have made on their ThinkPad quality, I somehow come into a thought that explains this situation. As the title suggests, I am guessing the pre-built models are bettery built than the CTO ones.
Here is my speculation.
pre-built models are put together in Lenovo's ShenZhen factory in China which was formerly owned by IBM. Everything going out from that factory is still quality controlled under IBM's standard.
The CTO models are also manufactured in the same factory but they are customized/configured in HK Kowloon Bay by opening it, doing certain assembly/disassembly... etc then put back together, which is what I think making the problems some people are experiencing here, such as the palm rest not putting back properly, things not aligned, broken teeth on the palm rest ... etc.
This is just what I think. More information is always welcome!
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I see no evidence to support your theory.
Quality difference in pre-built and CTO
Discussion in 'Lenovo' started by moxia, Apr 8, 2007.