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    Question - Lenovo's Return Policy

    Discussion in 'Lenovo' started by zeth006, Apr 20, 2011.

  1. zeth006

    zeth006 Traveler

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    Got a question. If I decide on the day I receive the Lenovo that it's not for me, I know I'll have to pay the 15% restocking fee. Is this regardless whether I open up the unit or not?

    Thanks
     
    zeth006, Apr 20, 2011
    #1
  2. ooxxoo

    ooxxoo Notebook Evangelist

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    Yes it is.
     
    ooxxoo, Apr 20, 2011
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  3. zeth006

    zeth006 Traveler

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    zeth006, Apr 20, 2011
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  4. ooxxoo

    ooxxoo Notebook Evangelist

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    ooxxoo, Apr 20, 2011
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  5. MidnightSun

    MidnightSun Emodicon

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    Usually, once it ships, you're committed to the laptop and if you choose to back out after that point, you will have to pay the 15% restocking fee.

    On an unrelated note, OP, please edit your posts in the future instead of making multiple posts in a row--thank you.
     
    MidnightSun, Apr 20, 2011
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  6. zeth006

    zeth006 Traveler

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    Will do. So whether it's sealed or not doesn't matter, right?
     
    zeth006, Apr 20, 2011
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  7. MidnightSun

    MidnightSun Emodicon

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    Yes, you will be assessed for the 15% fee regardless, at that point, unless you get an RMA for something that falls under "Lenovo error": a defect, DoA, incorrect specs, etc.
     
    MidnightSun, Apr 20, 2011
    #7