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    Question about cancelling orders.

    Discussion in 'Lenovo' started by madroxinide, Jun 28, 2009.

  1. madroxinide

    madroxinide Notebook Deity

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    I have a saved quote, that will expire on June 30.

    Under my universities discount program, the current "Grads and Dads" sale will end on the 30th.

    I was wondering if it will be possible for me to order from my quote, and then after they put up a new sale (assuming), check to see if there is a better deal, and if there is, cancel my quote order and then order from the new sale.

    Thanks.
     
  2. Th1nkpad

    Th1nkpad Notebook Consultant

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    Absolutely. A quote doesn't obligate you to purchase that machine.
     
  3. madroxinide

    madroxinide Notebook Deity

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    What I'm asking is if I DO purchase the machine in my quote, how long do I have to cancel that purchase before it is finalized?
     
  4. Th1nkpad

    Th1nkpad Notebook Consultant

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    Oh, whoops, I misread it. I got my notebook within 10 days I purchased it online.

    Unless you want to pay the 15% restocking fee, might not be such a good idea.

    They ship these things FAST.
     
  5. LoneWolf15

    LoneWolf15 The Chairman

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    IMO, that's a little shady. Making Lenovo configure a machine for you, then canceling it and sending it back so you can order the same thing at a lower price, assuming it becomes available that way? Lenovo ends up having to put your order on the Outlet site at a lower price when that happens. Generally, you'll pay a 15% restocking fee for your troubles, which would be completely fair in that scenario as well, since they lose money from the effort they have to go through.

    What you can do (note: I'm assuming Lenovo still does this, and it IS honest) is this: within 21 days of your notebook's shipping date, if you can get it at a lower price, you create an order with that price and convert it to a quote without placing the order. You can call Lenovo customer service, give them the quote number, and they should match the prices. I did this when I ordered my ThinkPad T61 and saved an additional $80.
     
  6. madroxinide

    madroxinide Notebook Deity

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    Okay I didn't know about this. I'll probably end up doing this then.