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    R51 pixel problem, thanks

    Discussion in 'Lenovo' started by ten, Jan 18, 2005.

  1. ten

    ten Newbie

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    Just bought a R51 notebook, one pixel is always blue.
    If I send it back for exchange, I need to pay the money to UPS.

    Could anyone give some suggestion:
    If I send it back, what is the possibility of the exchanged new one has the same problem. (IBM policy says 7 pixels defect is normal, unbelievable!)?

    What is the percentage that new purchased notebook has pixel problems?

    Many thanks for any info, suggestion ..
     
    ten, Jan 18, 2005
    #1
  2. Andrew Baxter

    Andrew Baxter -

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    stuck pixels is unfortunately more common that it should be...i'd be willing to bet 1/4 laptops have this but many people just don't know to look for it and so they'll never be returned.

    Many manufacturers will take a notebook back with 3-dead pixels, I thought IBM had at minimum this policy too, did you but it direct from IBM or somewhere else?

    To be honest, I think I'd hold onto the notebook if it's only one pixel.
     
    Andrew Baxter, Jan 18, 2005
    #2
  3. ten

    ten Newbie

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    Thank you very much for the reply.
    I bought it from IBM directly.
     
    ten, Jan 18, 2005
    #3