A few months ago, my Thinkpad fell off my bed onto the floor and one of the hinge locks on the palm rest broke. I called the replacement/maintenance number and they sent me a new palm rest. The shipping was lightning fast! I called yesterday around early afternoon and I got it on my doorstep today before noon. The best thing was is that I got the new palm rest with the old IBM logo. I am very pleased. I prefer the old IBM logo anyways. So if you want an old IBM logo palm rest, and you still have a warranty, give tech support a call.
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Heh, I specified an FRU to them in order to receive my palmrest with the old logo. They'll punch in an FRU for you if you give one to them.
Received New Palmrest Replacement
Discussion in 'Lenovo' started by taibachie, May 13, 2008.