Recovery CDs aren't FREE???

I just got off the phone with Lenovo and they want to charge me $45 for recovery CDs?

 

You can create your own with the R&R software.

 

"Parts and labor"

 

YMMV, but when I called I told them that the R&R failed when I attempted to make my CDs from the utility on my hard drive. They sent them for free afterward.

 

Hp charges $60 last year I checked :-(

 

Ever since laptop manufacturers started supplying recovery software on their laptops themselves, they have ALL started to charge for them. Its a way for them to save time and money to simply put the software on the machine and leave it up to you to create it.

 

Anyone got a T61 they could make recovery CDs on for me? i'll pay!

 

From what I understand, you can only do it once. If it fails then you may be able to get support to send them out for free.

 

oh. k, i'll try lenovo again. i've called twice and got the SAME csr TWICE. he put me on hold the second time, haha! i think he recognized my voice or my serial number. what a 8==D

 

I think the recovery discs will only work with the computer that it was created from because of the embedded license key for the Windows OS.

Why don't you make your own discs with R&R?

Did you call customer service or tech support? I recommend tech support.

You can create as many sets of discs as you want, but you need to factory restore between each burn session.

 

Duly noted. My interaction was with tech support not customer support.

 

I'll try to contact Tech Support. Thanks ARk

 

I've already repartitioned my hard drive and wiped the factory ghosted partition! I didn't expect this much hassle getting factory stuff put back on.

 

Let this be a lesson to others: before you go and do ANYTHING, make sure you have a way to get back to the factory fresh image.

First thing I did on my system was to use a 3rd party program to make a full system image on an external drive. I used Acronis True Image and the image size was about 22GB. I then made a set of recovery media using the Lenovo utility; gives me two ways to get back to a fresh image if needed.

 

I think I hosed my T400 factory settings too. Oh well. =)

I doubt I'm going to be selling this bad boy for a LONG time. LED panel made by LG = godly. Doubt there will be any tech advances in LCD screens for a while. Just gotta stock up on NMB keyboards and replace as needed.

 

Which is why we put this in the Sticky:

That was not my experience.

 

whats the part number for NMB keyboards

 

Here are the part numbers for the three T60 keyboards:

39T7118 - ALPS
39T7178 - Chicony
39T0958 - NMB

And the same for the T61:

42T3209 - ALPS
42T3273 - Chicony
42T3143 - NMB

 

May be help you:

1)

"Note: You can only make one set of recovery discs per system."

from:
http://www-307.ibm.com/pc/support/site.wss/MIGR-68317.html

2)

"In the off chance that the hard drive fails, a replacement drive and a CD with the preload recovery image may be obtained by contacting the Support Center."
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4UFUYK

3)

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4Q2QAK

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70344

http://www-307.ibm.com/pc/support/site.wss/MIGR-58901.html

4)
http://www-307.ibm.com/pc/support/site.wss/MIGR-4M7HWZ.html

 

thanks septigre. i think i'll have to pay for the Cd's if i go through lenovo. gonna try other means..

 

thanks, are both compatible with the t400?

 

yup. i'm using a t61 NMB in my t400 right now. they're all excatly the same.

 

Yeah, you're most likely right. Now that I think of it, since one can buy recov discs from Lenovo, perhaps each disc isn't unique.

 

Could be ... because there are different configurations...different drives...

Before you call them...need "Part info" ...regarding type, model, operating system...

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-49QTT6

For example:
http://www-307.ibm.com/pc/support/s.../partsInformationLandingPage.vm&validate=true

 

I think they do it by type. The recovery discs for all 2007-XXX machines are all the same, the 1956-XXX the same, etc. I think they'll work on any ThinkPad, but drivers will be different, by type.

 

I got one for free. Moreover, I asked them for Basic, but they sent me an Ultimate version, which worked with Basic product key.

 

Can you make a copy of it and send it my way? I can send you money through paypal or check!

 

My laptop is X200