I don't know how it happened, but I now have a scratch on my screen. It looks like it is on the inside and there are a bunch of little black spots around the scratch mark. Is there anything I can do? If it stays this little I don't really care, but I don't want it to spread throughtout the screen. Will it get worse?
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Are you 100% certain it's not some juice stain?
You can try alcohol + lint free cloth just to be sure.
If it is a scratch,
what type of warranty do you have? Might give them a call anyways, just in case. -
Yes, I am certain. It's not on the outside. I am not completely stupid.
It's actually my school's computer. I don't believe it is covered under warranty, but I am not exactly sure. -
You can always call Lenovo and verify using the service tag number. Couldn't hurt.
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And where would I find this service tag number?
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On the bottom of your laptop. The numbers following the TYPE: and Product ID: (Don't remember which is the one they ask for, so write down both just in case)
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that is probably a crack rather than a scratch.
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From your description:
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I think it is a crack. The black marks had faded quite a bit, but now they are dark black again.
No, it's not in the center. It's on the top, not quite in the middle. -
Sounds like a crack to me. It may or may not spread, but it is more fragile now. Lookup your warranty here and see if the laptop has the accidental protection. Lenovo Support & downloads - Warranty Lookup
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Here is a picture.
http://i47.tinypic.com/23k6ddl.jpg -
It says I have a special bid two year limited warranty and am entitled to parts only. I'm assuming that means a no on the accidental protection.
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That'd be a no. But check with your school then, since it sounds like they've taken over the labor side of warranty work, they may be able to get the part gratis (assuming its believable that this happened without any abuse by you).
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you will have to sort out this thing with your school, IBM support will be responsible for parts only. But usually the IBM support would not send out LCD that easily. You may or may not have to pay for the part.
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If you don't mind DIY type of work - pull the screen out, find its type/ID and get the compatible panel from ebay for under 100$ (will require some googling
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I have 2 original X200 LCDs for sale, if needed
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Thanks guys! I called and Micro Repair is going to fix it.
Scratch mark on LCD screen
Discussion in 'Lenovo' started by vballgurl09, Jun 19, 2010.