T400s screen corruption and random shutdowns

How comes I haven't seen a single thread about random shutdowns and screen issues here even through searching? There's a 56 page thread in the official lenovo forum on the random shutdown issue. How have all your T400s's been behaving?

A couple guys on thinkpads.com manage fleets of T400s's and both report high rates of failure. I'm just wondering if consumers here can back up their experiences or if there's some other weird correlation in corporate use.

The T400s would be the perfect computer if the X301's screen turns out to be too small for my comfort, so I'm really interested in any feedback from T400s owners here.

Thanks.

For the T400s, we only have a few. Maybe 20-30 and I would say 80-90% have had a failuer or repair of some kind. We have 5 in my office and all have failed our needed service. We currently have a few users out there that the only way to turn off their computer is to pull the battery. (the user is to busy to be swapped or get the laptop fixed so they are living with the issue).

The T410s problems havent been quite so uniform, or nearly as high failure rates. Mainly one off issues. Like wireless radios ranomly being switched off and having to turn them back on(Fn+F5, not the physical switch). The issues are so bizarre and all over the place really. We have had several screen replacements and a few system boards. But we have been hesitant in deploying them further given the poor performance of the T400s's.

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We have about 1200 T400s systems deployed and there has been a higher than normal failure rate with them compared to X301 and T61 systems. Our issues are LCD failure with a vertical line down the screen (very common), Speaker/Audio issues, and DoA systems.

While the failures have been manageable they are more than any other model ThinkPads since I have been managing our systems 6+ years. I love the T4x0s form factor and performance, Lenovo just needs to get a handle on the QC issues.

I have had one report of a screen failure on a T410s same vertical line, we only have 50 units deployed since they are a new model.

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All of the above. We had a T400s that wouldnt shut down. So we called Lenovo for a new motherboard. They replaced the motherboard, then the computer wouldnt turn on. Replace the motherboard again. It now turns on. It later had video problems. Replace the motherboard again.

We get something fixed then something else breaks. Its like a never ending loop for us. We actually had a meeting with Lenovo to discuss what poor quality the T400s and potentially the T410s we are seeing here.

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Anyways. Figured i'd provide an update. Since creating this thread two more T400s in my office alone failed again. One with a video issue (two inch black abr down the middle of the screen), and the other wouldn't shut down (normally fixed with a mobo swap, but sometimes not). Our solution was to take back the users T400s and give them T410s's instead.

Our current plan is looking like we will pull all of our T400s off the floor and replace them with the T410s we have on hand. And we are now in the process of deciding whether to continue with the s series or just revert back to the regular T Series, in this case the T410.

Lenovo is still putting one of our T400s through its paces to see what it comes up with. Lenovo is working with us on our T410s issues as though seem to be more software based than the hardware based problems we saw on the T400s. From what I've read and seen elsewhere so far these problems don't seem rampant but do seem to be occurring with the T400s more than normal.

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