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    T410 with erased SLIC table: what do I tell support?

    Discussion in 'Lenovo' started by Pintu, Jul 15, 2012.

  1. Pintu

    Pintu Notebook Consultant

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    I have a T410 whose SLIC table has been erased by a faulty BIOS update provided by Lenovo (see here ). My NBD warranty is about to expire and I want to fix this as it get's really annoying (I am regularly switching hard drives) and it also diminishes the reselling price.

    My question is: what do I tell support? Somehow I am skeptical they understand what I am talking about when speaking about erased SLIC tables...
     
    Pintu, Jul 15, 2012
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Tell them you updated the BIOS and now it's broke. I don't see what's complicated about it. If it's under warranty, they should fix it.
     
    ZaZ, Jul 15, 2012
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  3. JaneL

    JaneL Super Moderator

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    I agree with ZaZ. Why would you even mention SLIC? I don't advocate fraud, but people tell support way too much. Just stick to the facts.
     
    JaneL, Jul 15, 2012
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