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    T420: BSOD on first boot-up and ThinkVantage crashes twice

    Discussion in 'Lenovo' started by alirahim2120, Jul 16, 2011.

  1. alirahim2120

    alirahim2120 Notebook Enthusiast

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    First time I booted up this computer, I got a BSOD; what could be the reason for this, and is there any reason to be concerned?

    Also, the thinkvantage app crashed on me twice in the past 24 hours. How can I prevent this from happening again?

    Edit: Also, my GPU is always showing a 100% usage.


    Have I just gotten a defected product that needs to be sent back, or are there fixes that can be done as of now?
     
    alirahim2120, Jul 16, 2011
    #1
  2. ComputerNewb

    ComputerNewb Notebook Consultant

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    Could you describe what you where doing when you got BSOD?

    I would recommend sending it in regardless.
     
    ComputerNewb, Jul 16, 2011
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  3. alirahim2120

    alirahim2120 Notebook Enthusiast

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    I was just setting up windows, and while it was setting up my desktop for the first time, my computer just BSOD'ed on me. There hasn't been a system crash yet, but it did scare me a little bit.

    They didn't let me send it in, they just suggested updating my drivers. Is there anything I can tell them that will let me send it in?
     
    alirahim2120, Jul 16, 2011
    #3
  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Reimage it from the recovery partition (spam F11 at startup) and see if maybe you just got a bad image from the factory.
     
    Tsunade_Hime, Jul 16, 2011
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  5. kirayamato26

    kirayamato26 Notebook Deity

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    What program are you getting the 100% GPU usage in? If you are looking at ThinkVantage, that's to monitor clock speeds, and not usage. Try stress testing it with OCCT Linpack and Furmark for at least an hour, if it BSODs or fries, it is defective.
     
    kirayamato26, Jul 16, 2011
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  6. pipspeak

    pipspeak Notebook Deity

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    Yeah, re-install everything using the recovery partition. I had a similar problem a couple of Thinkpads ago and I just did the recovery and everything was fine.

    If it's not fine after that then send it back.
     
    pipspeak, Jul 16, 2011
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  7. alirahim2120

    alirahim2120 Notebook Enthusiast

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    Thanks for your guys help,

    I am first going to re image it, then if that doesn't help, recover it with the partition, and a last ditch effort to see if I am incorrect - I am going to to the OCCT test.

    Thanks for the replies guy, I really appreciate the help.
     
    alirahim2120, Jul 17, 2011
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