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    T460S keeps killing Windows

    Discussion in 'Lenovo' started by Dangerous_Dave, Sep 6, 2017.

  1. Dangerous_Dave

    Dangerous_Dave Notebook Guru

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    I have a T460S which is behaving very strangely. It has recently had Windows 10 reinstalled onto it, but shortly after installation, the machine seems to corrupt and restart, at which point I cannot log onto the user account - I get the error:

    "The ProfSVC service failed the sign-in. User profile cannot be loaded"

    This leaves me stuck because there is no other user account with which to log into Windows. I tried reinstalling again but I get exactly the same thing - the machine installs a few drivers and then corrupts and restarts and I can't log on any more.

    Does anyone know what could be going wrong here? I've run all the onboard hardware diagnostics and they've all come back as ok.
     
    Dangerous_Dave, Sep 6, 2017
    #1
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    Hard drive is dead or dying? What model is it? Have you checked SMART statistics?
     
    namaiki, Sep 6, 2017
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  3. Quicklite

    Quicklite Notebook Deity

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    Have seen similar issue with a past unit bought used from eBay. Couldn't really find a solution - happened on win 7&10, so just returned it. Maybe Linux has better luck.

    It might be the I.T department managing it has not untagged the unit / as in it still has asset tracking protection.
     
    Last edited: Sep 10, 2017
    Quicklite, Sep 10, 2017
    #3
  4. ZaZ

    ZaZ Super Model Super Moderator

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    This seems very odd. How did you install it?
     
    ZaZ, Sep 10, 2017
    #4