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    T500 died in a month.

    Discussion in 'Lenovo' started by cuozc, Feb 7, 2010.

  1. cuozc

    cuozc Notebook Enthusiast

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    I got my T500 Dec. 2009.

    It worked perfectly and I loved it!!!

    A week ago, it suddenly started to slow down and freeze for a second or so once in a while. I tried to restart. It shut down and never came back. Tried all means told by customer support, still failed to light it up.

    Sent to local repair. Ordered a motherboard for replace. Turned out to be a dead one again!!! Had to order a second replacement!!! I hope they are not using refurbished motherboard for the fix! I heard sort of thing before...

    I was like "What the ...!!!???"

    What's the odds that two motherboard dye on the same person?

    Sigh....
     
  2. spesler

    spesler Notebook Enthusiast

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    Sounds like something in your case is killing them. Maybe a short?
     
  3. cuozc

    cuozc Notebook Enthusiast

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    I will let the tech figure it out. They told me it will be ready by Monday. Hopefully.

     
  4. chupacabras

    chupacabras Notebook Consultant

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    I wouldn't say it's unheard of.... I went through 3 motherboards on my M4400 in the first 2 months.
     
  5. StealthTH

    StealthTH Notebook Evangelist

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    That is the unfortunate side of electronics. They are never 100% reliable new. No matter how good the manufacturing process is, there is always that 1% chance of failure when new. I'm sorry for your bad luck.
     
  6. cuozc

    cuozc Notebook Enthusiast

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    How's your M4400 working since change of motherboard?

    I had my T42 worked flawlessly for 6 yrs. I bought several T60 and T400/500 for friends. None had any problem for years.

    This is the first one I bought for myself in years. And it just died in the first month.

    How lucky I am!!!
     
  7. cuozc

    cuozc Notebook Enthusiast

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    Thanks.

    Any one think switching between integral and dedicate GPU frequently would hurt? let's say three times a day.
     
  8. khtse

    khtse Notebook Consultant

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    Using refurbished motherboard isn't a big deal, as long as they located the problem on the motherboard and fixed it. But for sure they wouldn't put a refurbished motherboard that hasn't been tested onto your machine.

    The odds that two motherboard died on the same machine in such a short period of time is really low, if no impossible. It shows that the motherboard isn't causing the problem.

    About a year ago, my sister X61 had a similar problem. Her machine shut itself down and could not be turned on again. No light no beep. I told her that that could be the power supply circuit on the motherboard failed, or simply that the charger failed. Since I wasn't around and her laptop was still in warranty, I left Lenovo to fix it for her. Then Lenovo told her that there were bad sectors on the HDD causing the problem, and I was like when I heard it, since one can turn on a computer without a HDD and hers couldn't even be turned on. It turned out that they were right, after replacing the HDD my sister X61 worked perfectly fine, for more than a year now.
     
  9. jaredy

    jaredy Notebook Virtuoso

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    Sometimes computers do weird, crazy, unexplainable crap. Love-hate relationship for sure.
     
  10. mrPico

    mrPico Notebook Deity

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    HDD and other peripherals in the computer can keep a computer from turning on. My desktop would turn on and shut off because of a HDD failure or DVD-Rom failure. So I unplug all of them everytime now when I check what's wrong with my computers.
     
  11. cuozc

    cuozc Notebook Enthusiast

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    That's really surprising to know HDD can cause that!!! I will contact local tech and make sure they are not mistakenly taking motherboard failure for granted.

    Thank you!
     
  12. chupacabras

    chupacabras Notebook Consultant

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    I was fortunate to have gotten the on site next business day 3 year warranty, though it was still a rather large pain the rear. Computer electronics are one of those things that work or don't, so I wouldnt be too concerned with receiving a 'refurb' part for replacement unless it's a design/manufacturing defect problem (like nvidia's gpu issue). Since then it's been working fine, I guess the third time is a charm.
     
  13. millermagic

    millermagic Rockin the pinktop

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    Mine would eat motherboards for breakfast mmm haha
     
  14. cuozc

    cuozc Notebook Enthusiast

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    Thanks guys!

    Finally, I got my baby T500 back today. It works great so far! The tech was careful, did not leave scratch or anything. Nicely sealed, at least appears from outside.

    Hope this one lasts.
     
  15. lukaszsw

    lukaszsw Notebook Enthusiast

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    They do use refurbished parts for the replacements. The thing is that your system is still under warranty and they replace a faulty component with a working one, doesn't matter if it is a new one or not. If it dies again they can always make another replacement and this way some parts can be reused.

    At least my uncle works for a service center (he did say what I stated above) and I had the same thing going on my T61. Ordered a replacement and it came in dead. Lenovo should improve their testing methods.

    And I know it sucks - a new system can be made out of old parts if they break but, well, thats how it is I guess. Still got the warranty