T61 Keyboard playing up

Hi all..

hope you can help me here... I put our company image on a T61 laptop. XpSP2.

And for this 1 particular user, every so often, they keyboard on the laptop will stop functioning. I tried pressing function and f7 and it seems to flicker, i also did function f12 and it went into hibernation.. so it seems that part of it does work..

However, no other keys work on the keyboard. I called IBM and they did not know what it was. I reinstalled the Power management software and it has not solved my problem. I dont know what to do... can anyone help? this is the only laptop in teh company who has this problem.

 

Are you saying that your keyboard doesn't work (can't type) except those two key combinations?

If so, then you might need to replace your keyboard. It's very easy to do here's the instructions: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67745

 

Hi.. yes thats what i am saying.. i think all teh function fxs work... however no other keys will respond. This is only an intermittent problem as it comes and goes... after i reboot, it usually works ok.

We have already changed the keyboard that IBM sent us. Still no resolution