The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    T61 Mouse Scrolling Problem...Pls Help!

    Discussion in 'Lenovo' started by dwjlee, Jan 24, 2008.

  1. dwjlee

    dwjlee Notebook Consultant

    Reputations:
    1
    Messages:
    110
    Likes Received:
    0
    Trophy Points:
    30
    Hi, I need some help with my T61 laptop. I am all of a sudden having scrolling problems. What every page or screen I am in, it scrolls all the way to the bottom.
    I'll bring the cursor back to the top and it will again start to scroll all the way back to the bottom. While doing this, I tried to use a different mouse or take the mouse out and just use my touch pad and it does the same thing. I have to restart to get rid of this symptoms and eventually it comes back. Anyone have this issue. Please help.
     
  2. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    Have you looked to see if any Mouse settings were changed in the Control Panel.
     
  3. dwjlee

    dwjlee Notebook Consultant

    Reputations:
    1
    Messages:
    110
    Likes Received:
    0
    Trophy Points:
    30
    No, I haven't touched the mouse settings in the Control Panel.
    What is the default settings?
    It works fine and all of a sudden it will start scrolling down.
     
  4. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    When you say your touchpad does the same thing, do you mean when you use the integrated touchpad scrolling function?

    You can try uninstalling your Mouse Driver/Software and reinstall it. That might reset it.
     
  5. thinkpad99

    thinkpad99 Notebook Guru

    Reputations:
    9
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    15
    Hi dwjlee,

    I've had this happen to me once. In every window which had a scroll bar, be it a browser window, a Win XP window or something like MS Word, the mouse would not stay at the top of the page. I would try to scroll up and then the page would automatically scroll all the way down. It was like my T61 was possessed. :eek:

    Fortunately, I've only had this happen once and a reboot took care of the problem at that time (about two weeks ago). I don't know if it was some driver problem or something else. If it happens to me again, I'll try to see if I can remember the circumstances. I've had one another mouse issue happen and it's happened more than once. If I put my laptop to sleep or hibernate and then disconnect my usb connected mouse after that, when I wake my laptop back and then try to connect the mouse again, sometimes the mouse will not be recognized at all. Even if then try a different usb port, still no mouse recognition. In fact that happened last night. My current "workaround" for that is if I plan to put the laptop into standby or hibernate, I make sure I disconnect any usb mouse or ethernet and even power supply first and then put the laptop to sleep. My reasoning is that the laptop will remember what connections were active or not active before it went to sleep. But if it remembers that the usb mouse was connected but upon waking it, the usb is not connected, then I think it has a problem. At some point, I'm hoping to do a clean install and hopefully won't have any minor issues like this. In other words, I think the factory install is the cause of some of these types of problems.
     
  6. helene

    helene Newbie

    Reputations:
    2
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    I have also recently had an issue with scrolling although my problem may have been a bit different. In Window Explorer and in Outlook when viewing contacts, my view would default to the very right columns. For instance, in contacts, I would only see the ones in the last part of the alphabet and when I scrolled to the left, it would automatically go back to the last part again. In Windows Explorer, when I was in detailed view, I would also end up on the right side of the views (couldn't view file name but could see the last few columns) and although I scrolled to the left, it would just go the right.

    I just performed the Bios update and don't have these issues anymore.
     
  7. thinkpad99

    thinkpad99 Notebook Guru

    Reputations:
    9
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    15
    I had seen where there was a bios update recently. I currently have bios version Version 7LETA7WW (2.07-1.08). I've not updated to the latest version Version 7LETA9WW (2.09-1.08) mainly because I wanted to follow the general guidelines I've culled from this forum, one of them being, only update bios if you have a problem that is fixable by the bios. This is so you avoid "breaking" anything else that is currently working. Even Lenovo's site offers this advice

    "Notes:
    - If your computer runs satisfactorily now, it may not be necessary to update the BIOS."


    Since I've only experienced the erratic mouse movement problem once and since I can't tell if the latest fix details includes erratic mouse movement, I'm going to take a wait and see approach to this for now. But I will keep this in mind for now.

    Helene,
    Can you elaborate a little more on your resolution? For example, how many times and how often did you experience the erratic mouse movement before the bios update? Thank you.
     
  8. helene

    helene Newbie

    Reputations:
    2
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    The problem just manifested today. I rebooted the computer and that didn't fix it so I checked for updates, updated, and no more issues.
     
  9. thinkpad99

    thinkpad99 Notebook Guru

    Reputations:
    9
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    15
    Thank you for the details Helene. Sounds like in your case, you were able to find the update and it was fortunate that your issue was resolved by it. If you had found no updates, it's possible you might still have the issue.

    Was the bios update the only update you did or were there other updates you did as well, ie, video driver updates, etc? Thanks.
     
  10. helene

    helene Newbie

    Reputations:
    2
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    The only other update I found and performed was a Presentation Director one which I don't even utilize but did for the heck of it.
     
  11. thinkpad99

    thinkpad99 Notebook Guru

    Reputations:
    9
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    15
    Cool. Sounds like the latest Bios is possible fix for this issue then. As I said, if I experience this again, I'll probably update my Bios then. Thanks again.

    I had done a quick google when I first saw this and interestingly enough, it seems that there were a lot hits where people have had this issue on all kinds of pcs and laptops but very little in terms of resolutions found. The closest I found to a resolution was someone who had been using a wireless mouse and upon replacing the batteries, the issue was resolved.
     
  12. thinkpad99

    thinkpad99 Notebook Guru

    Reputations:
    9
    Messages:
    73
    Likes Received:
    0
    Trophy Points:
    15
    Interestingly enough, it sounds like maybe the presentation director may be related to the fix. From the summary of changes for the presentation director update:

    Version 3.01

    (New) Add new option and "Presenter Mode" scheme and new option "Enable presenter view for slide show" to enable Microsoft PowerPoint presenter mode.
    (Fix) Incorrect mouse movement when DPI setting is changed


    That's actually from the first version of the presentation director updates. I've uninstalled most of my thinkvantage software so I may need to revisit this. I also have changed my display dpi settings to 120 from the default of 96 to allow me to more easily see small fonts/text.
     
  13. helene

    helene Newbie

    Reputations:
    2
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    Yeah, maybe the Presentation Director was the fix. When I looked at the details, it seems more useful than I would've thought from just the name. Maybe also possible that there's no causal link. But I did have a non-default DPI setting.
     
  14. sheeba

    sheeba Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi dwjlee
    have you managed to fix the problem? We have 18 IBM laptops in our company and 3 of them have started the scrolling probelm. Plz let me know if you had any luck.
    Cheers
     
  15. iKageso

    iKageso Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Not sure if anybody still needs a solution to this problem, but I just got this laptop with WinXP and this scroll locking was the first frustration it caused. It was the first time I became aware of the "virtual scrolling" function (I do not normally use touchpads). To see if you are having the same problem as I did, try moving your finger quickly along the bottom or the right edge of the touchpad. In some windows that have scrollbars the window will scroll to the bottom-right edge, in others such as Firefox you might just see the cursor change and blink. Tap the touchpad once to stop it.
    To disable this behaviour, go to the Control Panel->Mouse, select the last tab (UltraNav is what I have), click the Settings... button next to the Enable Touchpad checkbox, then in the settings window navigate to Virtual Scrolling->Long Distance Scrolling and unselect Enable coasting. OK everything.
    Scrolling will still be possible using the touchpad. However, if you don't need it, you can disable the function completely, or the touchpad itself.