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    T61 broken touchpad button

    Discussion in 'Lenovo' started by Bob_McBob, Jul 18, 2010.

  1. Bob_McBob

    Bob_McBob Notebook Guru

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    On my T61, the little piece of plastic that extends inside the body of the palm rest to hold the mouse buttons in place recently snapped on the left button. I was soldiering on just making sure the button (and membrane underneath) stayed in place, but it's basically completely stopped working now.

    I have the basic 3 year warranty in Canada, which expires in November. Are they going to expect me to send in the laptop, or will they mail out a new palm rest? Or will they even replace it at all?
     
    Bob_McBob, Jul 18, 2010
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    If it's the palm rest that's broken, I believe they would mail you a new one.
     
    ZaZ, Jul 18, 2010
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  3. kevinf

    kevinf Notebook Evangelist

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    yeah i think for lenovo laptops the palmrest is a CRU (customer replaceable unit) rather then a FRU (field replaceable unit)
     
    kevinf, Jul 18, 2010
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  4. Bob_McBob

    Bob_McBob Notebook Guru

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    Thanks, that's what I was hoping. It is definitely an easily replaceable part. I'll call tomorrow and report back.
     
    Bob_McBob, Jul 18, 2010
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  5. ZaZ

    ZaZ Super Model Super Moderator

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    The memory sits under the palm rest and is considered a user replaceable part. In order to replace it you have to take off the palm rest.
     
    ZaZ, Jul 18, 2010
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  6. Bob_McBob

    Bob_McBob Notebook Guru

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    I finally got around to calling today. They're sending out a new front bezel and keyboard (also in bad shape), no problem. Glad I got that extended warranty.
     
    Bob_McBob, Aug 4, 2010
    #6