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    T61 return - how does it work?

    Discussion in 'Lenovo' started by topgun8532, Aug 23, 2007.

  1. topgun8532

    topgun8532 Notebook Enthusiast

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    So I finally returned my T61 today - dropped it off at the Lenovo National Return Center (that is run by some local company) in Durham NC.
    They didn't give me any tracking number/receipt etc. How do I track to ensure that the laptop reaches lenovo and that I am no longer responsible for it?

    I paid with Bill Me Later so I guess Lenovo will deal with bill me later....
     
    topgun8532, Aug 23, 2007
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  2. amitface

    amitface Notebook Evangelist

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    did you get an RMA? or did you just drop it off?
     
    amitface, Aug 23, 2007
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  3. topgun8532

    topgun8532 Notebook Enthusiast

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    Got an RMA from Lenovo.
    Packed everything in the box, printed out the RMA, my name and address, and the address of the Lenovo return center, stuck it on the box, and dropped it off with the guy at the return center.
     
    topgun8532, Aug 24, 2007
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  4. smoothoperator

    smoothoperator Notebook Evangelist

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    why did you return it? are you going to eat the 15% or are they giving you a full refund?
     
    smoothoperator, Aug 24, 2007
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  5. topgun8532

    topgun8532 Notebook Enthusiast

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    Full refund....bunch of issues out of the box...

    I guess dropping it off with the guy at the return center should be good enough right?
    I am wondering if i should have let the UPS guy take it...that way i might have had a tracking numeber....
     
    topgun8532, Aug 24, 2007
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  6. gridtalker

    gridtalker Notebook Virtuoso

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    I would have let UPS take it. That way you can track the progress
     
    gridtalker, Aug 24, 2007
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  7. amitface

    amitface Notebook Evangelist

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    I agree, but I think you should be fine with dropping it off. If it wasn't allowed, the guy wouldn't have accepted it. I'd call Lenovo (or go buy the NRC) and ask them if there's any update.
     
    amitface, Aug 24, 2007
    #7