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    T61P (another) GFX problem.

    Discussion in 'Lenovo' started by JoeFalk, Mar 23, 2008.

  1. JoeFalk

    JoeFalk Notebook Enthusiast

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    Just when i tought my T61p was running smoothly i ran PC/Doctor 5 the other day and voila:

    Video Memory TestEvent Type Description Time
    Test Started - Sunday, March 23, 2008 4:48:59 AM
    Error Message
    Internal Exception in DiagModule::start():
    Structured Exception: EXCEPTION_ACCESS_VIOLATION
    Stack Trace:
    file: pcdr2d3dvideo.p5x
    instruction offset: 00013127

    (end stack trace)
    ***** NOTE *****: Use stacktraceparser.exe to translate the instruction offsets into function names. Sunday, March 23, 2008 4:49:00 AM
    Test Finished Internal Error Sunday, March 23, 2008 4:49:0

    Could this be software related? Since it is a memory error i personally doubt it, but then again I'm not a computer engineer. If not do you think Lenovo will swap it on warranty? I can't say I have had any concrete trobles from this, but a 3500USD + computer should work flawlessly and pass all benchmrking without problems.

    Regards
     
    JoeFalk, Mar 23, 2008
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  2. rookie4real

    rookie4real Notebook Enthusiast

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    wow, did it cost you $3500+? I would be upset too.
     
    rookie4real, Mar 23, 2008
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  3. pkp

    pkp Notebook Enthusiast

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    If it's under warranty, Lenovo should handle it. However, it may not necessarily be a hardware problem. For example, I found this link that details a similar problem:

    http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-62738

    In that case, the video memory test failed, but it was actually an issue with PCDoctor. Are you sure you have the latest videocard drivers and the latest version of PCDoctor?

    Here's a person who posted the exact same problem as you: http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=3716

    In the end, you can always call up Lenovo and see what they have to say.



    Also...$3500?!?!
     
    pkp, Mar 23, 2008
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  4. JoeFalk

    JoeFalk Notebook Enthusiast

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    Thank you very much for your answers, i'll f'course call lenovo as soom as Easter holiday is over. However i figured it best to ask in here first.

    (As for the price tag i bought my computer in october. And 3500 USD including shipping to sweden is was not that bad then. Especially since it costed somwhere between 6000 and 6500 USD [circa 40000 SEK] back then.)

    As for my GFX: I just finished the CnC3 Kanes Wrath campaign, no GFX-related errors, just the usual overheating problem you experience after 6hours+ non-stop load on the thingy.

    Thanks again!
     
    JoeFalk, Mar 23, 2008
    #4