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    THE NUMBER 8? brand new w530

    Discussion in 'Lenovo' started by shanman, Jul 9, 2012.

  1. shanman

    shanman Notebook Guru

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    hey i have a question... i just recieved my w530 (I Love It) but the number 8 on the keyboard works about 50%... Is that a defective unit or what should I do?
     
    shanman, Jul 9, 2012
    #1
  2. djembe

    djembe drum while you work

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    It may be a defective keyboard.
     
    djembe, Jul 9, 2012
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  3. Jarhead

    Jarhead 恋の♡アカサタナ

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    Feel free to call IBM to get a replacement. I'd be surprised if that wasn't covered under the factory warranty.
     
    Jarhead, Jul 10, 2012
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  4. shanman

    shanman Notebook Guru

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    I'm sure it is... literally recieved from them in the last 4 hours
     
    shanman, Jul 10, 2012
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  5. OCM

    OCM Notebook Geek

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    It's Lenovo now, the new thinkpads don't even mention IBM
     
    OCM, Jul 10, 2012
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  6. djembe

    djembe drum while you work

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    The US-based repair is through IBM.
     
    djembe, Jul 10, 2012
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  7. Jarhead

    Jarhead 恋の♡アカサタナ

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    Lenovo owns the Thinkpad trademark and production capabilities since 2005, but the agreement was that IBM still services the Thinkpad warranties. So anyone in the US with a Thinkpad will be calling into IBM's Atlanta, GA call center for warranty service.

    Good decision, if you ask me.
     
    Jarhead, Jul 10, 2012
    #7