A tech support rep told me that Lenovo's tech support has only hardware support 24 hours. For software issues you have to call them during daytime on weekdays. I wonder if everyone here knew it. It's news to me and I wish it's not the case.
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Lenovo is well known for its less than average quality of service... but the Thinkpads are still awesome :3
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They're probably there, but sleeping or watching football.
Tech support software division no longer 24 hours?
Discussion in 'Lenovo' started by iqcar, May 17, 2008.