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    ThinkPad W520: Parts Wrongly Listed in and/or Missing from Lenovo Order Status Page

    Discussion in 'Lenovo' started by concerned807, Jul 15, 2011.

  1. concerned807

    concerned807 Notebook Enthusiast

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    I ordered a configured ThinkPad W520 off Lenovo.com for USD1500 yesterday. Later when I went back to check my order status, to my surprise some parts were either shown up incorrectly or simply missing.

    For example my ThinkPad W520 includes (but not limited to) these parts:

    Parts missing from Lenovo Order Status page:
    UltraNav with TrackPoint & touchpad
    Express Card Slot & 4 in 1 Card Reader
    Question: Where are they? Why missing?

    Parts shown incorrectly on Lenovo Order Status page:
    I've ordered: 15.6" FHD (1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband Ready
    Lenovo Order Status page shows: SBB 15.6FHD (1900 X 1080) LED
    Question: Why 1900 instead of 1920? What gives?

    To be on the safe, I tried hard to match each of the parts consisting my ThinkPad W520. So far the above are my concerns. I know many of you are long-time Lenovo patrons. I'd appreciate your patience look through the below complete lists and advise if Lenovo indeed have received my order correctly.

    Thank you very much!

    *********************************
    The ThinkPad W520 I've order:
    Part Number: 4270CTO
    ThinkPad W520 - 1 Yr Depot Topseller Warranty
    Processor: Intel Core i7-2720QM Processor (2.20GHz, 6MB L3)
    Operating system: ThinkPad PC DOS License
    Operating system language: PC DOS 2000 License
    Display type: 15.6" FHD ( 1920 x 1080) LED Backlit Anti-Glare Display, Mobile Broadband Ready
    System graphics: NVIDIA Quadro 2000M Graphics with 2GB DDR3 Memory
    Total memory: 4 GB DDR3 - 1333MHz (1 DIMM)
    Keyboard: Keyboard US English
    Pointing device: UltraNav with TrackPoint & touchpad
    Camera: 720p Camera
    Storage subsystem: Internal RAID - Not Enabled
    Hard drive: 320 GB Hard Disk Drive, 7200rpm
    Optical device: DVD Recordable
    System expansion slots: Express Card Slot & 4 in 1 Card Reader
    Battery: 9 cell Li-Ion Battery - 55++
    Power cord: Country Pack North America with Line cord & 170W AC adapter
    Bluetooth: Bluetooth 3.0
    Integrated WiFi wireless LAN adapters: Intel Centrino Ultimate-N 6300 (3x3 AGN)
    Integrated mobile broadband: Integrated Mobile Broadband - Upgradable
    Language pack: Language Pack US English


    ThinkPad W520 shown under Lenovo Order Status:
    4270CT CONFIGURED SYSTEM
    0A68541 SBB ICI7-2720QM
    27R1799 VBB PC DOS LICENSE
    39T7676 SBB DOS 2000 FLYER - NO
    0A68535 SBB 15.6FHD ( 1900 X 1080) LED
    0A68894 SBB NVQ2000M GR
    45M4572 VBB 4GBPC3-10600DDR3 1333SODMM
    45M4839 SBB KEYBOARDUS ENGLISH
    0A68527 VBB NO FINGERPRINT READER
    0A68558 SBB 720P HD CAM INT MICR
    0A69620 SBB I RAID-NOT EN
    0A68552 SBB 320GB HDD7200RPM
    0A71939 SBB DVDRECORDABLE
    0A68529 VBB ECS+4IN1CR
    45M4816 SBB 9CELLLI-ION BATTERY
    0A68904 SBB CPNAMLC+ 170W AC AD
    0A68261 SBB BLUETOOTH 3.0
    45M4804 SBB IN.CENT.ULTIMATE-N 6300
    44C7950 SBB INT WRLSSWDAREANTWRK UPGR
    0A68564 SBB LANG PCK US E
     
    concerned807, Jul 15, 2011
    #1
  2. AESdecryption

    AESdecryption Notebook Evangelist

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    Calm down, you probably just didn't realize which part was which.

    0A68535 SBB 15.6FHD (1900 X 1080) LED (probably a typo)
    0A68529 VBB ECS+4IN1CR (Express Card Slot & 4 in 1 Card Reader)
    45M4839 SBB KEYBOARDUS ENGLISH (UltraNav with TrackPoint & touchpad since the standard for Thinkpad keyboards is a touchpad with the trackpoint)

    So, please calm down and think about this issue again (I don't think a modem port shipped with your system)..
     
    AESdecryption, Jul 16, 2011
    #2