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    Thinkpad International warranty service in Hong Kong

    Discussion in 'Lenovo' started by utopian3, Mar 2, 2010.

  1. utopian3

    utopian3 Notebook Consultant

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    How about Hong Kong Lenovo??? I just bought a W510 and i should have it tomorrow and i m moving back to Hong Kong next month for my master degree. i bought the 3 yrs deport warranty and i check the International warranty service (iws) on Lenovo webpage with my machine type 4318 and it shows the warranty is granted in Hong Kong Lenovo. do i need to show my reciept or passport to the service center???

    Cheers
     
    utopian3, Mar 2, 2010
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  2. Johnny T

    Johnny T Notebook Nobel Laureate

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    Last time I checked the Lenovo service centre in Hong Kong is still the same old one IBM used. I would bring the receipt just incase. I am pretty sure for Thinkpads there is a 24hr turn around time too, unless they have recently changed it, their service centre is at such an obscured location though. :-/
     
    Johnny T, Mar 2, 2010
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  3. utopian3

    utopian3 Notebook Consultant

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    Thank You so much! if i ordered online, i can just print out the invoice???
    Again, thankyou for your help and happy year of tiger
    Cheers
     
    utopian3, Mar 2, 2010
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  4. Johnny T

    Johnny T Notebook Nobel Laureate

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    That should be fine. Or maybe the invoice that came with the notebook? To be honest I can't remember if Thinkpads have service tags or not. :p Last time I handled one was a couple or weeks ago (T61) and I have forgotten already haha.
     
    Johnny T, Mar 2, 2010
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  5. cassiohui

    cassiohui Notebook Evangelist

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    it's not that obscure...it's 5 minutes from the quarry bay mtr station!

    for thinkpads most problems should be solved in 2 hours...you get a text message on your phone when its ready for collection (i got mine about a hour and a lalf later last time
     
    cassiohui, Mar 2, 2010
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  6. Johnny T

    Johnny T Notebook Nobel Laureate

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    It's obscure enough for someone who lives on the far left side of the MTR map like me :p haha. Their turn around time is really quite impressive though. The HP one is at TST. :D
     
    Johnny T, Mar 2, 2010
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  7. lead_org

    lead_org Purveyor of Truth

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    you probably need your passport too.
     
    lead_org, Mar 2, 2010
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