The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Lenovo contracts with IBM for customer service... that side of the house is still very pleasant to deal with but if you talk to their sales staff it's a mess. It nearly always takes 45 minutes to talk to a person, about 50% of the time you get someone who is rude and completely clueless and if your complaint is about shipping you get lies about 100% of the time.
I just posted this counterintuitive observation earlier- most companies, it's the other way around. I couldn't believe how long it takes to get through to sales, and how RIchard-Holish they are, compared to instantly getting through to NICE and PROFESSIONAL and COMPETENT customer service.
Problems? See this thread at archive.org.
