Thinkpad T400 56k modem?

I noticed that there was a modem jack on the side of my T400, but when I try to install the driver available for Windows 7 (which I am using), I get the following error message:

"Driver Installation Failed: Could not find the MODEM device for this driver."

The driver I tried to install is this one:

Lenovo Support & downloads - Modem Software Adapter for Windows 7 - ThinkPad

Why can't it find the modem? Under device manager, I tried updating the drivers for all the devices listed under "Other devices". I told Windows to search in the folder containing the driver I just downloaded, but each time, Windows was unable to find a matching driver.

I checked in the BIOS to see if I might have disabled the modem by accident, but I couldn't find any setting corresponding to a 56k modem.

I checked Windows Update, but I could find no optional or important updates for a modem.

What have I missed?

 

modem also need the sound driver, have you installed that?

 

Might not even have a modem/Ethernet combo card, my T21 did have the RJ11 and RJ45 jacks but no Ethernet, I wondered why it never connected to Ethernet.

 

You can't order the T400 without the modem card, unless the card is detached or broken, then you should have the feature.

 

I can confirm my T400 has a modem an its drivers are here... I haven't used dialup in years so I don't really have any use for it, though. It's listed as "ThinkPad Modem Adapter" by Conexant Systems, date of 1 July 2009, and a version of 7.80.5.0. That might get you a way to download the drivers from elsewhere and see if they'll install right. I am running Win7 Pro x64.

 

Yes, I've installed the Conexant SmartAudio software.

I'll check it out and report back, thanks. Is that the same one as the one I posted a link to though? If not, why isn't it listed under the list of software for my configuration?

 

The version running on my T400 is a bit older than that release. You might want to try it as the newer version might not be playing nice with your system for some reason. Also, you could install and run the Lenovo System Update software, although I'm not sure if that would give you better results or not.

 

Right now I'm trying to find the older version that you mentioned. For some reason I can only find the latest version on Lenovo's site, but maybe I'm missing something.