I've got 2 problems; My system was made on 01-20-2007 and had a 3 year next day warranty but today when I went and looked at my warranty status I see that it'll expire 04-26-09. I had checked before and it was always 01-20-2010. What gives?
Also my battery is giving me an error : "Irreparable damage to the battery has been detected. Replace the battery with a new one." I ran their little program and I am not a candidate for a replacement. It says even up to 6 months after the 1 year battery warranty expires they would replace it. Which would mean I have till 07-20-08. Any thoughts or experiences please share.
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I would expect that you would be eligible for a new battery regardless of the time of failure. The 1.5 years before the warranty is triggered is probably for batteries that lose charge under normal usage.
A damaged battery (that is now operating outside of spec) would be eligible for replacement; at least that's my thinking.
And I would call up on the warranty. Lenovo doesn't offer any two-year three-month and six-day warranties that I'm aware of, that has to be clear to any rep you speak with. -
It seems as though 04-26-07 was when I sent my laptop in for repair the first time. I believe they may have changed the motherboard. But all last year and up to recently may warranty was till 01-20-10
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Well they said I am not eligible for a replacement because my battery is not on this list. Even though I am having the same defect. He said he can give me quotes on a new battery if I called another number.
ThinkPad model
FRU part number
R60, R60e, T60, T60p
92P1137, 42T5246, 42T5245
X60, X60s
92P1167, 93P5027, 42T5248, 92P1171, 93P5029, 42T5249
X60 Tablet
42T5208, 42T5251, 42T4507, 42T5204, 42T5250
Z60m, Z61e, Z61m, Z61p
92P1127, 42T5244
Z60t, Z61t
92P1121, 42T5257, 92P1125, 42T5243
My battery is 92P1133 and is not on the list so I don't qualify that was the voice mail they left me. About the warranty I need to talk to them about that. -
The warranty lookup is sometimes wrong. Just give them a call and get it straightened out. The battery warranty is always one year. After that you're on your own.
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Wow, so I mean it appears to be working fine except I get the errors from the lenovo mail box. So I have to spend like $140 for a new battery now, have 9 cell. I mean this really sucks. I didn't do anything wrong I never left it plugged in. I always charged once it got down below 8% and once it was fully charged I unplugged. Is it going to explode? The tech that called told me to unplug battery and use AC power only for now. Kind of defeats the purpose of a portable.
Thinkpad T60p Battery and Warranty Problems
Discussion in 'Lenovo' started by next4nextel, May 30, 2008.