This is getting ridiculous...

I ordered an R61 on 3/9; estimated ship date was 3/27; then changed to 4/14. I called Lenovo around 4/8, and was told "it will be shipped in about a week". I asked why it took so long, and I was told batteries were in short supply. I offered to switch to a different battery, and was told the one I ordered, 6 cell, actually had the most supply among all types.

On 4/12 I got an email from Lenovo saying my order "has been received and is being processed". What? It has been "in process" on the order status page for over a month already, and you just received the order!?

And now the estimated ship date is 5/1/2008. I really like the R61, but obviously Lenovo does not like me. I give up.

Sorry for the rant.
BQ

P.S. Here's what I ordered:

SBB INTEL2DUO PROCESSOR T5250
SBB SUSE LINUX ENT DES VER 10
SBB SUS LX EN DES 10 US/ENG1Y
SBB 14.1WXGA +TFT,W/OCAM
SBB INTLGMA X3100 GM965W/1394
VBB 2GB PC2-5300 667MHZ 2DIMM
SBB KEYBOARD US ENGLISH
SBB ULTRANAV(TRCKP+TOUCHP)
SBB 120GB HDD,5400RPM
SBB DVDREC.8XMAXDUAL L.ULT.ENH
SBB INTELPRO/WL3945ABGUSCNLAAP
SBB 6 CELL LI-ION BATERRY
SBB CPK NORTH AMERICA
SBB LANGUAGE PACK US ENGLISH

 

Have you tried posting on the Lenovo forums? The moderators there can probably let you know about the status of your order and follow up on it.

 

Maby they are having a hard time getting that CPU.

I orderd a R61 14.1" widescreen 2 weeks ago. Took 9 days to arrive to me from time of order online.

 

Configured to Orders are never the option for a situation under any sort of time pressure.

 

GoodToGo: Thanks for the suggestion. I posted a plea on Lenovo's forum.

SonDa: I asked the sales guy on the phone if there's anything I can change to make it faster. He said there isn't any.

deathlycold: Agreed. But I thought one whole month would not count as time pressure. Never ordered anything that needs two months to deliver.

 

welcome to lenovo...! I got mine in less than a week from when i submitted the order but i consider myself very lucky...i got mine at the end of summer though.

 

it also depends on location. US lenovo is much faster than Canada Lenovo

 

bq487:

i believe ur cpu may be the piece that's holding ur back.

i ordered on 4/7 pretty much the same as ur order except im in canada and my cpu is T9100. rest of the spec is pretty much the same.

my order was shipped yesterday 12pm.

 

I see Lenovo Canada is getting their act together. It took them only 8 days to ship your laptop out, that's pretty good.

 

BQ487,

Did you use a different screen name over on the Lenovo board? I can't find you and just surfed the R shipping thread. Can you send me a PM here with your order number, the 2Cxxxx, or PM me on Lenovo's forum and let me know?

I don't want to overlook you.

Thanks!

 

I'm jealous. I ordered my T61 in Canada and I didn't even receive some sort of estimated shipping date so far. After asking for it, I got an email saying that "Usual build and processing times are approximately 3 weeks". Well great, I knew that already from the website.

 

Mark,

PM sent. Thanks for your help.

BQ

 

Thanks everyone, especially Mark, for your help. My order is now getting somewhere.

myob, you are absolutely right. Lenovo upgraded my CPU for free. Appreciated.

BQ

 

Wow, a free upgrade? Nice, I guess an extra month wait isn't too bad after all, i guess you saved ~$50 at least? =D
What processor did they upgrade you to? T8100???

 

T7250. I got it today. Love it. Rock solid. Lighting fast.

 

Awesome! Enjoy your think pad