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    Vista explorer.exe crashes when swapping drives in ultrabay (T61p, Vista x86)

    Discussion in 'Lenovo' started by donedadonedone, Nov 19, 2007.

  1. donedadonedone

    donedadonedone Notebook Enthusiast

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    Hi all,

    I'm running Vista 32-bit and I usually have an extra drive in my Ultrabay. Lately, on Vista, whenever I swap the drive out for my DVD drive, or swap the DVD drive for the hard drive adapter, explorer.exe completely stops responding.

    If I open My Computer, it fails to display anything and stops responding. If I click the start button, the button is visually depressed, but the start menu fails to pop up. If I kill explorer.exe in task manager, the process comes back, but explorer fails to start and the taskbar doesn't reappear.

    I have been using Fn+F9 eject the drives safely. I thought I'd fixed it for the hard drive by clearing my recently used files list in the start menu, but now even if I safely eject the DVD drive and re-insert it, it's causing explorer to crash.

    The most annoying part is that once explorer has crashed, Windows won't restart or shutdown properly at all - it gets stuck at the "logging off..." screen, so I have to manually power off and restart. When it comes back up it's perfectly stable and can work for days, as long as I don't eject what's in the Ultrabay again.

    I've removed most of my running apps and the problem still occurs. It doesn't seem to happen in Safe Mode at all, but obviously that's not much good to me. My PC's configuration has changed very little recently. I have installed new graphics drivers, but rolling them back makes no difference (I don't see how it could be a graphics driver problem anyway).

    It's a completely standard T61p and I haven't changed any of the hardware components ( http://www.dabs.ie/productview.aspx?Quicklinx=4MH6 ). I have installed all the reliability hotfixes for Vista I could find and I have all the latest standard Windows updates, as well as all the latest Lenovo updates. I did quite a bit of Googling, but couldn't find any similar problems online.

    Has anyone encountered this please? Any advice or suggestions would be greatly appreciated, thanks!
     
    donedadonedone, Nov 19, 2007
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  2. philfna

    philfna Notebook Evangelist NBR Reviewer

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    I would reinstall the easyeject driver, and see if that helps your problems.
     
    philfna, Nov 19, 2007
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  3. donedadonedone

    donedadonedone Notebook Enthusiast

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    Strangely enough, uninstalling Nero 8 seems to have fixed the problem!

    Thanks all the same!
     
    donedadonedone, Nov 20, 2007
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