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    W500 case damaged when returned from Lenovo support

    Discussion in 'Lenovo' started by nivla, Aug 8, 2009.

  1. nivla

    nivla Notebook Guru

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    Any idea on how to go about dealing with this issue. I sent my W500 to Lenovo for repair and noticed that there is a ding on the upper front right corner of the case. Will Lenovo repair/replace this if I bring it to their attention? It's a brand new system and I have a real problem seeing this blemish on the case. thanks
     
    nivla, Aug 8, 2009
    #1
  2. MidnightSun

    MidnightSun Emodicon

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    Call up Lenovo Support and see what they can do for you. Depending on where it is and the severity, they could replace a panel or piece of the case.
     
    MidnightSun, Aug 9, 2009
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  3. The Fire Snake

    The Fire Snake Notebook Virtuoso

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    Contact them again and mention the problem and tell them to fix it.
     
    The Fire Snake, Aug 9, 2009
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