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    W510 mysterious error

    Discussion in 'Lenovo' started by systemfehler, Aug 3, 2010.

  1. systemfehler

    systemfehler Notebook Geek

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    Hi!

    I reccently had a few problems with my W510. First I suspected the system board went haywire (which is a very rare part it seems) and could not wait until someone fixes it.

    So I removed the RAM under the keyboard and tried to boot - nothing I got a blank screen and no LEDs except power.

    I put one stick back in and tried again - nothing. I started to become frustrated and took both out. Now I tried the second RAM slots under the bottom. I put in the first RAM module and booted and heard a beep sequence which meant "DIMM or system board failure". Well I tried the other module and my system worked like it did before. I booted into Windows safed my files and recovered from HDD to get a clean system again.

    So today I worked a few hours on my PC and installed Windows updates and some TSVU stuff. Downloaded Ubuntu, watched a movie, etc.
    I leave the computer for 5 minuted and everything was frozen and I had to hard reset. I played some Halflife 2 to vent my anger and exited the game to get a glass of water and a sandwich. I guess I was away for 10 minutes ... yep right the computer was frozen again.

    Am I crazy. Wath the <beep> is wrong with my notebook? I am not a service technician but I do understand a few things about computers. Did I miss anything important? The Lenovo call center in Bulgaria is not really what I expect from "business" solutions. I am really starting to lose my kind spirit and my temper about that issue. Now Lenovo will send me new RAM and if those don't work they schedule a system board replacement (if they get any). Funny thing I have to email/call them again because accidently I never reccieved a single email from them about my support case, instructions on how to send the old RAM back or anything else. The reason...telephone line quality Austria<->Bulgaria and differences in language. I spelled my adress, phone number and email adress....

    PS:

    I first thought it may be some weird hibernation/suspend stuff but those are my power manager settings:

    Energy star profile and for both battery/AC I use Suspend=180min, hibernation=never.
     
    systemfehler, Aug 3, 2010
    #1
  2. b1ueflame

    b1ueflame Notebook Enthusiast

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    Has it continued to hard reset? My notebook (X201s) kept getting hard resets and was fixed when I sent it in to have a system board replacement.
     
    b1ueflame, Aug 3, 2010
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