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    W530 keycap and software problem

    Discussion in 'Lenovo' started by fsh5678, Dec 8, 2012.

  1. fsh5678

    fsh5678 Newbie

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    Hello, Everyone

    I am new here.

    I got this new thinkpad w530 during Thanksgiving, and this is the specific:
    i7 3720QM
    8GB memory + 8GB memory(bought by myself)
    K2000m
    backlit keyboard
    500HDD + M4 256 SSD (config by myself)
    windows 8

    I used to have a thinkpad t410i and it was not powerful enough for me now. (it was knocked down from a table by a kid, the system was super slowly now). So I decided to get this powerful workstation. and I really love this 1080P screen.

    and here are some issues I have recently.
    1. I didn't find R&R, Power Manager and Access Connection, these 3 thinkvantage software are not preload, and I know it was not out yet( for windows 8 specifically). So can I just download the windows 7 one to install for now?
    Is Lenovo going to publish these software's update? I knew under the Metro, there is Lenovo Setting series stuffs, are these software replaced the three I mentioned?
    however, I used way here: Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload, to move my windows 8 from HDD to SSD.

    2. whenever I boot my laptop, it will say that Lenovo setting and Lenovo Location Awareness didn't recognize your laptop, please update. and it is up to date already.

    3. I really like the old classic keyboard on T410i, and I need to get used to this new keyboard. At first I think the new keyboard is not as bad as I thought, it feels great. But under a normal usuage, two weeks,ago I recognize that my CapsLock key, left shift key, backspace key and windows key are loose than before, they are wobbling while I click them. and I fell the keycap is kind of going to break. Now I am using a keyboard protecter to prevent it from breaking. and the arrow keys, Pageup Dn keys, Fn, space key and left ctrl are starting to loose. So I am wondering why, I knew some people complaining about the new keyboard cap. Can I just ask Lenovo to send me a new keyboard since it's under warrenty.

    Do anyone meet the same issues I have?

    thanks!
     
    fsh5678, Dec 8, 2012
    #1
  2. Kaso

    Kaso Notebook Virtuoso

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    Yes. Call Lenovo Support Center in Atlanta on Monday, with your model number and serial number ready. (In the meantime, register your W530 online if you haven't done so.)

    The ThinkPad "Premium" keyboard with "Windows 8 logo" key (between Ctrl and Alt) tends to have soft and loose feel as you described. The keyboard with "Window 7 logo" key tends to be firmer when its keys are pressed, and the keys appear more matte and less shiny. That's the best I can say from what I have seen.
     
    Kaso, Dec 8, 2012
    #2