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    Warranty Question

    Discussion in 'Lenovo' started by lineS of flight, Mar 7, 2011.

  1. lineS of flight

    lineS of flight Notebook Virtuoso

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    I have a question about how the warranty system works for ThinkPads.

    Let's say, I am not a UK resident, but I do visit the UK about 3 times a year for about 3 weeks per visit.

    If I buy a ThinkPad from the Lenovo UK website, a X201 comes with a base 1-yr depot warranty. Can I buy this machine and when I return to the country of my residence, can I upgrade the warranty to a 3-yr onsite warranty at extra cost, which I would be willing to pay for?
     
    lineS of flight, Mar 7, 2011
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  2. erik

    erik modifier

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    you'll need to inquire with your home country's sales department at lenovo and ask about an on-site upgrade on a system purchased out-of-country.   they'll know more than anyone since policies vary country to country, region to region.
     
    erik, Mar 8, 2011
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  3. lineS of flight

    lineS of flight Notebook Virtuoso

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    OK. Thanks. I will mail them and ask.
     
    lineS of flight, Mar 8, 2011
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  4. v_310

    v_310 Notebook Consultant

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    let me know as well... my warranty is going to expire in a couple of months (I think?).
     
    v_310, Mar 8, 2011
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  5. lineS of flight

    lineS of flight Notebook Virtuoso

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    If they answer back, I certainly will update here.
     
    lineS of flight, Mar 8, 2011
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  6. vēer

    vēer Notebook Deity

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    Little off topic - isnt the standart warranty accross EU for goods 2 years?
    At least here in Latvia it is, you get either laptop with 2 years warranty or in case of ThinkPads they often (dont know if always) come with 3 years. They do cost an arm and a leg tho so 3 years is probably small bonus for the price ThinkPads cost here :D
     
    vēer, Mar 8, 2011
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