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    Warranty almost up: Extending?

    Discussion in 'Lenovo' started by vilmosz, Mar 11, 2010.

  1. vilmosz

    vilmosz Notebook Consultant

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    My T400 one-year base plus upgraded warranty expires in a month; someone on the board told me that Lenovo would probably contact me with an offer to renew/extend the warranty. Is this so? I'd like to purchase an extension but when I go to the Lenovo site and enter my serial number it doesn't offer me the option of extending my warranty. Thanks in advance.
     
  2. jaredy

    jaredy Notebook Virtuoso

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    Call if you want to upgrade it.
     
  3. Christina85

    Christina85 Notebook Consultant

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    So you can extend your warranty anytime before it expires? do you pay the same like you would if you had bought at the very beginning when you ordered your unit?
     
  4. jaredy

    jaredy Notebook Virtuoso

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    Not if there is any sort of special pricing or through CPP portal, etc. But price difference is probably not anything worth getting upset over though.
     
  5. erik

    erik modifier

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  6. Mutnat

    Mutnat Notebook Consultant

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    Hey this is pretty cool! I notice for my T510, that page offers me a LoJack option. I'd never thought of it, but I'm reading up on it and it sounds kind of interesting. Does anyone know if the LoJack "Persistence Module" is installed in the BIOS of the T510 units?
     
  7. Mutnat

    Mutnat Notebook Consultant

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    Oh I just found out my own answer by reading the LoJack FAQ. Here's a list of the Lenovo models that feature LoJack in the bios: http://www.absolute.com/partners/bios-compatibility#Lenovo.gif
     
  8. vilmosz

    vilmosz Notebook Consultant

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    First of all, I blame myself for my lack of foresight in getting a two-year warranty from the outset. The post-warranty with depot service comes out toe $199 for one year and $329 for two years.

    I'm disheartened that there is no accidental damage coverage post-warranty. Which almost puts me in a mindset that extending the warranty at all might not be worth it.

    Anyone have any thoughts or advice about how I might proceed in this regard?
     
  9. jaredy

    jaredy Notebook Virtuoso

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    What country are you in?

    That is probably POST warranty. Call up and ask about extending your current warranty. post warranty means after your original warranty has already ended.
     
  10. vilmosz

    vilmosz Notebook Consultant

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    I am in the US -- here's what I am being told: Since I purchased one year with the upgrade to accidental damage coverage, I can not do any more warranty "upgrades" and I am only eligible for post warranty. This is news to me, but this is what I have heard from two different support reps.

    Any thoughts/advice appreciated!
     
  11. jaredy

    jaredy Notebook Virtuoso

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    Oh...that sucks. I wasn't aware of adding accidental damage would remove your ability to extending the warranty portion.

    Though I suppose it makes some sense. You add accidental protection on top of the warranty. So it goes hand in hand on top.