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    Warranty changed from 3 to 1 year!y?

    Discussion in 'Lenovo' started by satellite, Mar 19, 2008.

  1. satellite

    satellite Notebook Consultant

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    Hello members!
    i purchased my laptop via member program (im not an employee,pf course! ;) )
    in the first week of having it there was saying 3 years warranty (till 2011) and at the bottom saying this device has a 3 year warranty.now i checked it again after some days and it says till 2009!and this device has one year warranty!why is that so?is it because i bought my laptop with employee program discount?
    of course i originally chose the default 1 year warraty at the time of purchase.could other members check this with their warranty?!
     
  2. webdtc

    webdtc Notebook Deity

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    If you purchased a 3 year warranty it should not have changed.

    If it keeps on saying 1 year in the warranty look up you should call Lenovo.

    I doubt it matters whether you purchased via EPP or not.
     
  3. satellite

    satellite Notebook Consultant

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    as i said i have bought a one year warranty service but for a week it was telling me my device has a 3 year warranty till 2011 but now they changed it to 2009(the one i bought).
    what was that 3 year then?a mistake or its part of epp which they now know im not an employee?
     
  4. webdtc

    webdtc Notebook Deity

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    Ah, I thought you meant it said 3 years in your invoice. In that case, if you didn't buy the 3 year warranty it sounds like it was a mistake that they corrected.

    I don't think EPP members get 3 years warranty default, though I could be mistaken since I didn't purchase via EPP.
     
  5. satellite

    satellite Notebook Consultant

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    Thank you man.i have heard some people here buying via epp and got 3 year warranty.i did too but it changed to to the must-be 1 year.could anyone used to have a 3 year warranty or a situation like mine confirm it?
     
  6. watchtower7

    watchtower7 Notebook Consultant

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    will you stop whining?
    u ordered a 1 yr warranty please stop.
     
  7. satellite

    satellite Notebook Consultant

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    you dont have to open your f** mouth if you have nothing to say.wanted to know if it has been the same with others,excluding you.