The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Warranty upgrade for new T400

    Discussion in 'Lenovo' started by cppcompiler, Oct 1, 2009.

  1. cppcompiler

    cppcompiler Notebook Enthusiast

    Reputations:
    10
    Messages:
    47
    Likes Received:
    0
    Trophy Points:
    15
    So my T400 came with the basic 1-year warranty, which started Sept-3-2009, and expires Sept-2-2010. Looking at Lenovo's warranty upgrade options, I see:

    $139.00 Mobile 1Yr Depot to Total 2Yr Onsite Warranty Next Business Day

    $279.00 3 Year Depot Upgrade with 3 Year ThinkPad Protection
    Questions:

    1) the $139 upgrade option, how long exactly is the warranty? The wording makes it sound like it's upgrading my default 1-year to a 2-year warranty. Am I reading this right?

    2) The $279 is a "Depot" warranty, which I suppose is not as good as the "OnSite" warranty offered by the $139 option?

    3) Is there a time frame in which I must purchase the warranty upgrade? For instance, some companies require that you must get the warranty upgrade within 90 days of initial purchase.

    Thanks for any info you can provide.
     
    cppcompiler, Oct 1, 2009
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    It is two years total.

    Yes, on-site tends to be better than depot.

    ThinkPad Protection must be purchased within 30 days. Any other upgrade may be done while your machine is under warranty.
     
    ZaZ, Oct 1, 2009
    #2
  3. cppcompiler

    cppcompiler Notebook Enthusiast

    Reputations:
    10
    Messages:
    47
    Likes Received:
    0
    Trophy Points:
    15
    Thanks ZaZ

    Do you know if the cost will stay the same? In other words, if I waited until the last day of my 1-year warranty to purchase an upgrade, will these prices still be the same then?

    Thanks
     
    cppcompiler, Oct 1, 2009
    #3
  4. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    the cost usually should stay the same, but that can't be guaranteed as there is change in exchange rates.
     
    lead_org, Oct 1, 2009
    #4
  5. mikec

    mikec Notebook Evangelist

    Reputations:
    28
    Messages:
    575
    Likes Received:
    0
    Trophy Points:
    30
    Depot is horrible. If you can wait 2-4 weeks for your laptop to be repaired, fine. Otherwise, if you want it repaired next day, get onsite.

    Onsite was for the year was only $30 when I ordered my T400. I guess if you buy it after the fact, it's not worth it.

    Moreover, if you charge it on Amex or some Visa/MC, they extend the warranty an extra year, which is nice. (although not the onsite portion - you have to send it in.)
     
    mikec, Oct 1, 2009
    #5
  6. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    The warranty guide may be worth a look. Taking a rider out on your homeowners or renters insurance might be an option. In addition to covering accidents, it'll cover things like theft, which accidental coverage from Lenovo will not. Plus you can start/stop the coverage any time you want.
     
    ZaZ, Oct 1, 2009
    #6