The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    What do you do few days before warranty expires?

    Discussion in 'Lenovo' started by kns, May 5, 2011.

  1. kns

    kns Notebook Evangelist

    Reputations:
    231
    Messages:
    642
    Likes Received:
    1
    Trophy Points:
    31
    When your warranty is about to expire in a few days, is there anything you should do to make sure everything about your machine is going to be all right after it expires?

    (Oh, by the way, not that I plan to do, but just curious: how much does Lenovo charge for an extension of 1 more year warranty? I assume you can't get a new warranty after the original has already expired, right?)
     
  2. chaosphoenix

    chaosphoenix Notebook Consultant

    Reputations:
    27
    Messages:
    295
    Likes Received:
    0
    Trophy Points:
    30
    I believe you're allowed one warranty extension. (IE, your laptop comes with a 1 year, you're allowed to purchase a 1-year to 3-year upgrade (or a 1 to 4 upgrade), if your laptop came with a 3-year, youre allowed to purchase a 3-year to 4-year). However, you're only allowed one. If you purchase a base 1 year, and then upgrade from 1 to 3, you're not allowed to upgrade the 3 to 4 later on.
     
  3. erik

    erik modifier

    Reputations:
    3,647
    Messages:
    1,610
    Likes Received:
    2
    Trophy Points:
    55
    it's much, much less expensive to purchase an in-warranty extension than a post-warranty extension.   if you only have a few days left and want to purchase a warranty extension, call sales as soon as possible before it expires.
     
  4. k2001

    k2001 Notebook Deity

    Reputations:
    188
    Messages:
    1,228
    Likes Received:
    0
    Trophy Points:
    55
    Slightly different question about how Lenovo handle warranties.

    Can I extend the warranty for a second time. i.e. I have 1yrs + 2yrs extension can it be extended for another time. If I want additional(total 5yrs) 2 years of warranty can I do it? Or do they forces you to buy the out of warranty extension or something like that?
     
  5. Marcham93

    Marcham93 Notebook Evangelist

    Reputations:
    148
    Messages:
    643
    Likes Received:
    0
    Trophy Points:
    30
    If you want you can use the Lenovo ToolBox to run diagnostics and stress all the hardware to insure peek performance.
     
  6. kns

    kns Notebook Evangelist

    Reputations:
    231
    Messages:
    642
    Likes Received:
    1
    Trophy Points:
    31
    I found the warranty extension on Lenovo's site. It says " Note that these upgrades do start, retroactively, to the purchase date of your system. " So it seems that means, if you already have a 2 year warranty, you must purchase the 3-yr warranty in order to extend for 1 year?

    P.S. Marcham93: I tried to install the Toolbox, got message that it's already installed, but I don't see it anywhere, either in Thinkvantage, or Add or Remove Programs in control panel? Where can I find it and run?
     
  7. yrc

    yrc Notebook Consultant

    Reputations:
    23
    Messages:
    128
    Likes Received:
    0
    Trophy Points:
    30
    Press the blue Thinkvantage button while you are in windows. If toolbox is install, it should launch.
     
  8. chaosphoenix

    chaosphoenix Notebook Consultant

    Reputations:
    27
    Messages:
    295
    Likes Received:
    0
    Trophy Points:
    30
    Yes, but they have different pricing depending on the initial warranty of your system. The product code to purchase a (base) 1 year to (extended) 3 year is different from that of extending a (base) 2 year to (extended) 3 year warranty.
     
  9. afhstingray

    afhstingray Notebook Prophet

    Reputations:
    351
    Messages:
    4,662
    Likes Received:
    2
    Trophy Points:
    105
    i normally run diagnostics. saved me on my previous dell, the hard drive had bad sectors. they sent me a new one
     
  10. spam123

    spam123 Notebook Consultant

    Reputations:
    17
    Messages:
    155
    Likes Received:
    0
    Trophy Points:
    30
    I guess I have sworn off Dell machines;
    two of the laptops that I've owned have overheated/fried on or around warranty expiration. Called Dell support and they've asked me to pay 250 to extend for 1 more year.
    It's just not cost effective at the eleventh hour - there are better machines coupla years down the road.
     
  11. afhstingray

    afhstingray Notebook Prophet

    Reputations:
    351
    Messages:
    4,662
    Likes Received:
    2
    Trophy Points:
    105
    i've always found dell's to be reliable, especially their business line, and their support way ahead of any other brand when something does go wrong, their prosupport warranty is really a league above, and when they first launched the XPS models, they gave them with a 24/7 5 hour response onsite warranty (think it was free for a while during a promo, my sister's XPS 1210 has this)